Trouble Shooting
| Problem | Cause | Remedy | ||
| Phone will not turn on |
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| Check that the battery is |
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| fully charged and correctly |
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| connected to the phone |
| Extremely short battery |
| The network you are |
| |
| life for a new battery |
| using and the |
| |
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| condition of the |
| |
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| battery can affect |
| |
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| battery life |
| |
| Short battery life for an |
| The battery has worn | Replace with a new fully | |
| old battery |
| out | charged battery | |
| The charging indicator |
| The battery is not | Leave the phone charging | |
| does not light, the |
| attached to the | the battery for a few | |
| battery level indicator |
| phone or when the | minutes before the indicator | |
| does not appear and |
| battery has been | is lit and attempting to turn | |
| the phone cannot be |
| deeply discharged | it on | |
| turned on when |
| the phone will take a |
| |
| charging |
| short time until the |
| |
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| indicator lights |
| |
| Battery fails to charge |
| The battery is not | Ensure the battery is | |
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| attached to the | attached to the phone prior | |
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| phone | to charging. | |
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| Battery has been |
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| connected to the |
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| phone after AC |
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| adapter has been |
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| turned on |
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| Calls cannot be made |
| The phone is locked |
| Unlock the phone |
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| Outgoing calls are | Disable the outgoing call | |
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| barred | barring, or barred dial | |
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| The phone is not |
| Move to a coverage area |
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| registered to a |
| and operate your phone |
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| network |
| after it has registered with a |
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| network. |
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