TROUBLESHOOTING GUIDE

Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at 1-800-338-0552 to locate the servicer near to you.

Problem

Probable cause(s)

Suggested remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Massage does not start.

The power cord is not plugged in.

Plug the power cord into an AC outlet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(120 V).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The power switch is at the “off ”

Slide the power switch to “on”.

 

position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The operating lock switch is set to

Set the operating lock switch to “open”.

 

“lock” position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

During reclining if any force or

Remove any obstacles. If the leg

 

resistance is encountered, such

massage operation indicator lamp on the

 

as the chair hitting an obstacle,

controller blinks and the chair stops, turn

 

the chair may stop for safety.

off the power switch and then turn on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

after 10 seconds. Then, press the “on/off”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

button on the controller to start the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

massage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

During operation if the chair

Raise your back slightly from the

 

encounters any force or

massage heads. If all operation indicator

 

resistance, the massage heads

lamps on the controller blink and the

 

stop for safety.

chair stops, turn off the power switch and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

then turn on after 10 seconds. Then,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

press the “on/off” button on the controller

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to start the massage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kneading massage cannot

The massage heads must move

Wait until the massage heads reach the

be changed immediately to

to the narrowest position for a

narrowest position.

a rolling massage.

rolling massage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Massage heads do not

Your shoulders are too high.

Shift your waist forward and recline the

reach your shoulders.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

chair back.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It seems as if the massage

This is because an alternating

Press the “tap” button in the manual

heads are at different

tapping mechanism is used. It is

operation mode. Then press the “quick

heights.

not a malfunction.

stop” button to turn off the tapping. Check

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

under the back cushion and cushion

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

insert pad with your hands to see

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

whether the massage heads have

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

stopped in an aligned position. If not,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

repeat this process until the massage

 

Alternating tapping mechanism

 

heads are aligned when stopped.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 13/32 in.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1 cm) at most

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 13/32 in.

 

 

 

 

(1 cm) at most

 

 

When stopped, the misalignment

 

 

is approx. 13/32 in. (1 cm) at

 

 

most.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18

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Panasonic EP1015 manuel dutilisation Troubleshooting Guide, Problem Probable causes Suggested remedy
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EP1015 specifications

The Panasonic EP1015 is a state-of-the-art massage chair designed to deliver a relaxing and rejuvenating experience. This model stands out due to its unique combination of cutting-edge technology and user-friendly features. It caters to individuals looking for a convenient way to enjoy therapeutic massages at home or in the office.

One of the main features of the Panasonic EP1015 is its advanced massage techniques. The chair utilizes a combination of shiatsu, kneading, and rolling massage styles that replicate the movements of a human massage therapist. This variety ensures that users can tailor their massage experience according to their preferences, whether they need deep tissue relief or a gentle, soothing touch.

The EP1015 comes equipped with a highly adjustable backrest and footrest. This feature allows users to find their optimal seating position, ensuring maximum comfort during their massage sessions. The chair is designed to accommodate a wide range of body types, making it an ideal choice for family use.

Another notable aspect of the Panasonic EP1015 is its built-in body scanning technology. This innovation enables the chair to assess the user's body shape and size, allowing it to customize the massage experience for maximum effectiveness. The chair intelligently adjusts its rollers and pressure points, ensuring that every user receives a massage tailored to their specific needs.

Moreover, the EP1015 features intuitive controls that make operation easy and hassle-free. The remote control is designed for user convenience, allowing individuals to select their desired massage programs and intensity levels with minimal effort. Multiple pre-programmed options cater to different relaxation and recovery needs, ranging from quick stress relief sessions to extended therapeutic treatments.

In terms of design, the Panasonic EP1015 boasts a sleek and modern aesthetic that complements any home or office decor. The chair is built with high-quality materials, ensuring durability and longevity, while the padding provides comfort without compromising the therapeutic qualities of the massage.

Overall, the Panasonic EP1015 is a versatile and advanced massage chair that delivers a spa-quality experience at home. With its combination of innovative technologies, customizable features, and elegant design, it stands out as an excellent investment for those seeking relaxation and health benefits. Whether for unwinding after a long day or for daily self-care rituals, the EP1015 is engineered to enhance well-being and provide relief from stress and tension.
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