Error Messages

LCD display

If the unit detects a problem, one or more of the following messages will appear on the display.

 

Display message

 

 

Cause & Remedy

 

 

 

 

 

 

 

 

 

 

There is something wrong with the unit. Contact our service personnel.

 

CALL SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cover is open. Close it.

 

CHECK

COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The document is not fed into the unit properly. Reinsert the document. If

 

CHECK DOCUMENT

 

 

 

 

misfeeding occurs frequently, clean the document feeder rollers and try again

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(p. 115). If the problem remains, adjust the feeder pressure (p. 112).

 

 

 

 

 

 

 

 

 

 

Memory (telephone numbers, parameters, etc.) has been erased. Re-program.

 

CHECK

MEMORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recording paper is not installed or the unit ran out of paper. Install paper

 

CHECK

PAPER

 

 

 

 

 

 

and press START/SET/COPY to clear the message.

 

 

 

 

 

 

 

 

 

The recording paper is not fed into the unit properly or has jammed near the

 

 

 

 

 

recording paper entrance. Clear the jammed paper and press START/SET/COPY

 

 

 

 

 

to clear the message (see “When paper has jammed near the recording paper

 

 

 

 

 

entrance” on page 111).

 

 

 

 

 

Do not install folded or heavily curled paper in the paper cassette.

 

 

 

 

 

 

 

 

 

 

The unit has (a) document(s) in memory. See the other message instructions to

 

FAX IN MEMORY

 

 

 

 

print out the document(s).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory is full of received documents due to a lack of recording paper or a

 

FAX MEMORY FULL

 

 

 

 

recording paper jam, etc. Install paper or clear the jammed paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When performing memory transmission, the document being stored exceeds the

 

 

 

 

 

memory capacity of the unit. Transmit the entire document by using manual or

 

 

 

 

 

automatic transmission.

 

 

 

 

 

 

 

 

 

 

The film is empty. Replace the film cartridge with a new one (p. 114).

 

FILM EMPTY

 

 

 

The film is slack. Tighten it (see step 3 on page 114) and install again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remaining film can print about 15 pages of letter size documents. Prepare a

 

FILM NEAR EMPTY

 

 

 

 

new film cartridge (p. 14).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The free starter film is empty. Replace the film cartridge with a new one

 

FREE FILM EMPTY

 

 

 

 

(p. 114).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no space to store new stations in the JOG DIAL directory. Edit or erase

 

JOG-DIAL FULL

 

 

 

unnecessary stations (p. 37).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A loading error occurred while receiving data from FaxSav. Contact FaxSav

 

LOADING ERROR

 

 

 

 

at 1-888-332-9728.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no room left in memory to record a voice message. Erase some or all of

 

MESSAGE FULL

 

 

 

 

the messages (p. 90, 96).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is something wrong with the modem circuit. Contact our service personnel.

 

MODEM ERROR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The other party’s fax machine is busy or ran out of recording paper. Try again.

 

NO FAX REPLY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A recording paper jam occurred under the film cartridge. Clear the jammed

 

PAPER JAMMED

 

 

 

paper (p. 110).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(continued)

Help

For assistance, call 1-800-435-7329.

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