Error Messages / Operations
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| Cause & Remedy |
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| ● | The unit is checking if there is no slack on the film. Wait for a while. |
| PLEASE WAIT |
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| ● | The other party’s fax machine is busy or ran out of recording paper. Try again. |
| REDIAL TIME OUT |
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| ● | The document is jammed. Remove the jammed document (p. 112). |
| REMOVE DOCUMENT |
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| ● Attempted to transmit a document longer than 600 mm (235/8"). Press the | |
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| STOP button to remove the document. Divide the document into two or more |
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| sheets and try again. |
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| ● | A transmission error occurred. Try again. |
| TRANSMIT ERROR |
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| ● The unit is too hot. Let the unit cool down. | |
| UNIT OVERHEATED |
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When a function does not work, check here before requesting help 
General
Problem |
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| Cause & Remedy |
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I cannot make and receive calls. | ● The power cord or telephone line cord is not connected. Check | |||
| the connections (p. 24). | |||
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I cannot make calls. | ● The dialing mode setting is wrong. Change to “TONE” or “PULSE” | |||
| (p. 33). |
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The unit does not work. | ● Disconnect the unit from the telephone line and connect the line to | |||
| a known working telephone. If the working telephone operates | |||
| properly, contact our service personnel to have the unit repaired. If | |||
| the working telephone does not operate properly, contact your | |||
| telephone company. | |||
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The unit does not ring. | ● The ringer volume is set to off. Adjust it to a suitable level (p. 29). | |||
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The unit displays “CHECK PAPER” | ● The paper is inserted halfway. Insert it correctly (p. 22, 23) and | |||
though the paper is inserted. | press | START/SET/COPY . | ||
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The other party complains they only | ● The FAX ONLY mode is set. Tell them the number is only used for | |||
hear a fax tone and cannot talk. | faxes or change to another mode (p. 64, 65). | |||
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The speakerphone is not working. | ● Use the speakerphone in a quiet room. | |||
| ● If you have difficulty hearing the other party, adjust the volume | |||
| using | or | . |
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| ● If parts of your conversation are cut off, you and the other party | |||
| spoke at the same time. Speak alternately. | |||
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The REDIAL/PAUSE button does | ● If this button is pressed during dialing, a pause will be inserted. If | |||
not function properly. | pressed immediately after a dial tone is obtained, the last number | |||
| dialed will be redialed. | |||
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The receive mode does not function | ● A Distinctive Ringing pattern is set (p. 70, 71). | |||
as explained on pages 64 and 65. | ● The TEL/FAX mode is set (p. | |||
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During programming, I cannot enter | ● All or part of their numbers are the same. Change the number | |||
the code or ID number. | (p. 76, 94). |
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The film runs out quickly. | ● The HELP button, copy function, and reports use more film. | |||
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106 | For assistance, call |
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