Panasonic KX-NCV200, KX-TVA200 manual

KX-NCV200

ACD Report Server/Voice Mail System

ACD Report

Performance

Graphs

ACD Monitor

The KX-NCV200is two systems in one, combining all the features and functionality of the Panasonic KX-TVA200 Voice Processing system with a comprehensive ACD reporting system. This dynamic combination takes call management to the next level. The Voice Processing system is a fully featured voice mail with email integration and auto attendant. The ACD Reporting System provides monitoring and performance reports, call information reporting, history, and agent log-in. The KX-NCV200 is an all-inclusive call management system that will help you improve customer service and reduce telecommunications costs.

Contents

KX-NCV200 ACD Report Server/Voice Mail System ACD Report Performance Graphs Voice Processing Systems offer much more than voice mail and automated attendant service. You also get ver satile features and options, such as bilingual service and custom service that let you custom design your system to meet your speciﬁc needs. Digitally integrating a Panasonic The NCV200 ACD report server brings advanced call center functions to your Panasonic PBX System providing you with monitoring and performance reports, call information history, and agent log-in It’s easy to optimize call center management System Connection Diagram System Requirements for ACD Report Client