Voice Processing Features

System Features

 

Subscriber’s Features

 

Alternate Extension Group

Interview Service

Auto Receipt Confirmation

Receive Message

Auto Forwarding

List All Names

Automatic Log-In

Message Recovery

Automated Attendant

Logical Extension (All Calls Transfer to Mailbox)

Autoplay New Message

Remote Call Forwarding Set

Broadcasting Messages

Message Delivery, Internal

Bookmark

Subscriber Tutorial

Busy Coverage Mode

Message Reception Mode

Call Transfer Status

Temporary Personal Greeting

Call Transfer to Outside Line

Message Waiting Notification–Device

Callback Number Entry

Timed Reminder Setting

Caller ID Call Routing

Message Waiting Notification–Lamp

Caller ID Callback

Toll Saver

Caller ID Screening

Multilingual Service

Calling a Beeper (Pager)

Two-way Record

Caller Name Announcement (Personal)

No Answer Coverage Mode

Delete Message Confirmation

Two-way Transfer

(Integration Only)

 

 

 

Caller Name Announcement (System)

On Hold Announcement Menu

External Message Delivery Service

Unlimited Message Length

Class of Service (COS)

Operator Service

Group Distribution List – Personal

Urgent Message

Company Greeting

PIN Call Routing

Group Distribution List – System

VM Menu

Company Name

Play System Prompt After Personal Greeting

Incomplete Call Handling Service

 

Covering Extension

Port Service

Live Call Screening

System Setting Features

Custom Service

Rotary Telephone Service

 

Auto Configuration (APT/DPT Integration Only)

Daylight Saving Time Assignment

Service Access Commands

Mailbox Capacity Warning

Custom Service Builder

Dial by Name

Service Groups

Message Transfer

Default Mailbox Template

DID Call Routing

System Clock

One-touch Two-way Transfer

Password Administration

E-mail Integration

System Prompts

Personal Custom Service

Recording by System Administrator

Extension Group

Time Service (day, night, lunch, and break)

Personal Greeting for Caller ID

Service Mode

Fax Management

Trunk Service (Universal Port)

Personal Greetings

System Backup/Restore

Hold

Voice Mail Service

Playback Volume/Speed Control

System Reports

Holiday Service

 

Private Message

System Security

Intercom Paging

 

 

Time Synchronization (DPT Integration Only)

 

 

 

 

ACD REPORT SERVER
ACD MonitorPerformance GraphsReports•CO Call•Lost Calls•System•Group•Agent•Agent (operator code) Logs•Call

•Agent

Agent Log-in

Voice Processing System Maximum Capacities and Specifications

KX-TVA296

Modem Card

1

 

 

 

KX-TVA204

4-Port Digital Expansion Card

6

 

 

 

Initial Configuration and Expansion Capabilities

No. of Ports

 

Initial Configuration

4

 

Maximum

24

 

 

Recording Time

 

Initial Configuration

1000 hours

 

Maximum

 

 

 

 

 

Specifications

 

 

 

 

Custom Services

 

Up to 100

Number of Messages

 

Limited by Storage Time

Length of Personal Greeting Message

 

Up to 360s (programmable)

Message Retention Time

 

1 to 30 days (programmable)

Maximum Message Length

 

1 to 60 minutes (programmable)

Maximum Combined Length of Message per Mailbox

 

1 to 600 minutes (programmable)

Number of Mailboxes

 

1022 Subscriber + 2 Manager

Power Source

 

100 V AC to 240 V AC, 1.5A, 50

 

Hz/60 Hz

 

 

 

DC Input

 

40 V, 1.38 A (55.2 W)

Dimensions (W x H x D)

 

10 7/8" (W) x 14 7/8" (H) x 4 5/8" (D)

 

 

 

Weight

 

9.7 lbs

 

 

 

 

 

 

PBX Hardware

 

 

 

 

 

Applicable PBX

 

KX-TDA 100/200 (V2.02)

 

KX-TDA600 (V2.03)

 

 

 

Connection

 

LAN (CTI Link Card is required for LAN)

 

 

 

 

System Connection Diagram

 

System Requirements for ACD Report Client

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 – Requires subscription to Caller ID service offered by certain telephone companies for a fee.

2 – This brochure describes features that are available when a Panasonic KX-TVA voice processing system is digitally integrated with a Panasonic Digital Hybrid IP-PBX system. Some features may be available only when the systems are digitally integrated and digital telephones are utilized. See your dealer for details.

Panasonic Consumer Electronics Company
Panasonic Customer Service
Division of Matsushita Electric Corporation of America9 am - 9 pm (EST) Monday – Friday
Executive Offices: One Panasonic Way, Secaucus, NJ 0709410 am – 7 pm (EST) Saturday & Sunday
(201) 348-7000 • www.panasonic.com

1-800-211-Panasonic • consumerproducts@panasonic.com

Design and specifications subject to change without notice.

CSD060201SS