Useful Information

Troubleshooting

If you still have difficulities after following the instructions in this section, disconnect the base unit's AC adaptor and remove the handset batteries. Then reconnect the AC adaptor and install the batteries.

Problem

Cause & Solution

 

 

disappears.

• The handset is too far from the base unit. Move

 

closer.

The AC adaptor is not connected. Check the connections.

You are using the handset or base unit in an area with high electrical interference. Place the handset and base unit away from interference sources, such as antennas and mobile phones.

The handset registration is cancelled. Register the handset to the base unit (page 23).

flashes.

• You pressed [

] or [

] when your handset was not

linked to the base unit (

is not displayed). Refer to

 

 

the solutions for

disappears.

You pressed [] when another handset was on a telephone call. Wait for the other user to finish.

You pressed [ ] when another handset was setting the answering system. Wait for the other user to finish.

I cannot make or receive

• The AC adaptor or telephone line cord is not

 

calls.

connected. Check the connections.

 

 

• The key lock feature is turned on. Turn it off (page 13).

 

 

 

 

The unit does not ring.

• The ringer volume is turned off. Adjust the ringer

 

 

volume (page 11).

 

 

 

 

The handset will not turn

• Make sure that the batteries are installed correctly

 

on.

(page 6).

 

 

• Charge the batteries for 10 hours (page 7).

 

 

 

 

Static, sound cuts in/out,

• Place the handset and the base unit away from other

 

fades. Interference from

electrical appliances.

 

other electrical units.

• Move closer to the base unit.

 

 

• Your unit is connected to a telephone line with DSL

 

 

service. We recommend connecting a filter (contact

 

 

your DSL service provider) to the telephone line

 

 

between the base unit and the telephone line jack.

 

20Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

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Panasonic KX-TG1070E, KX-TG1074E, KX-TG1072E, KX-TG1073E Useful Information, Troubleshooting, Problem Cause & Solution