Useful Information
46
Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying
process.
I cannot operate the answering
system remotely.
LThe remote access code is not set. Set the
remote access code (page 34).
LYou are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 34).
LPress each key firmly.
LThe answering system is turned off. Turn it on
(page 35).
The unit does not record new
messages.
LThe answering system is turned off. Turn it on
(page 31).
LThe message memory is full. Erase unwanted
messages (page 32).
LThe recording time is set to “Greeting
Only”. Change the setting (page 36).
LIf your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 32).
LIf you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 35).
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
LDisconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorised service
centre.
Problem Cause/solution
TG5511_6511_6521BX(e).book Page 46 Tuesday, June 8, 2010 9:17 AM