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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Mail this completed form and your Proof of Purchase along with your unit to:
Panasonic Services Company
1705 N. Randall Road
Elgin, IL. 60123-7847
Attn: Camcorder Repair
Request for Service Notice:Please photocopy this form when making a request for service notice.
In the unlikely event this product needs service.
• Please include your proof of purchase.
(Failure to due so will delay your repair.)
• To further speed your repair please provide
an explanation of what is wrong with the unit
and any symptom it is exhibiting.
Before Requesting Service
Self Diagnostic System
If any of the following numbers appear on-screen, the camcorder may have a problem.
Do not remove the battery (if attached) and write down the displayed number on below.
Then, take the camcorder to a service center for repair.
Error No. Description
U11 Card Error
U12 Card Error
U13 Card Error
U14 Card/Camcorder Dialogue Error
U15 No Card Memory
U16 Captured image limit exceeded
U17 Captured image limit exceeded
U30 Error other than above
Please write the displayed Self Diagnostic number here.
(See above)