Before Requesting Service
Check the following points once again if you are having trouble with your unit.
Power
No power…
Monitor
No picture or sound...
Poor picture with normal sound...
Poor sound with normal picture...
Poor TV reception...
No color or poor color...
Ghost (multiple) images...
TV programs cannot be watched...
Channel cannot be selected...
Correction
•Completely insert Power Plug into an AC outlet.
•Set POWER button to ON.
Correction
•Make sure your antenna system (TV or CABLE), is correctly set. (P. 8)
•Completely insert Power Plug into an AC outlet.
•Set POWER button to ON.
•Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP TV menu. (P. 21)
•Adjust VOLUME control. (P. 14)
•Adjust SHARPNESS and PICTURE controls in the SET UP TV menu. (P. 21)
•Adjust TINT and COLOR controls in the SET UP TV menu. (P. 21)
•Install a directional antenna.
•Make sure the selected channel is in unit’s memory. (P. 10, 11)
•Only the channel being recorded can be viewed on this unit.
VCR
TV program cannot be
recorded...
Timer recording cannot be performed…
No playback picture, or the playback
picture is noisy or contains streaks...
VCR cannot be controlled...
Correction
•Make sure your antenna system (TV or CABLE), is correctly set. (P. 8)
•Make sure cassette record tab is intact. (P.3)
•Check that clock is set to current time and date.
•Make sure DSS/CABLE box (if used) is left on and tuned to channel to be recorded.
•Set recording Start/Stop times correctly. (P.
•Timer recording may not be performed or continued if a power interruption of more than 1 minute occurs before or during a Timer recording even after power is restored.
•Adjust TRACKING control in either direction. (P. 4)
•Try Head Cleaning. (P. 4)
•Make sure VCR LOCK is set to off. (P. 27)
•Make sure unit is not in a Timer Record operation.
Remote Control
Unit cannot be controlled...
ACTION, PROG and FM/TV
buttons cannot be selected...
Correction
•Aim remote at remote sensor on unit (P. 7) so that signal is unobstructed.
•Inspect the remote batteries. (P. 3)
•Make sure VCR LOCK is set to off. (P. 27)
•Exposing unit remote sensor to direct fluorescent or outdoor light may cause signal interference.
•Check remote batteries.
Miscellaneous Correction
Video cassette cannot be inserted...
Video cassette cannot be removed...
Tape cannot be ejected or inserted...
Video cassette ejects when a
recording is started, or the power
is turned off for timer recording...
In Stop mode, the VCR motor
(CYLINDER) continues to rotate...
VCR cannot be controlled...
•Insert the cassette window side up; record tab facing you.
•Completely insert Power Plug into an AC outlet.
•Try ejecting or inserting the tape again after turning POWER off, then back on.
•Make sure cassette record tab is intact. (P. 3)
•To enable Quick Play mechanism, the VCR cylinder will rotate for about 3 minutes. This reduces response time from Stop to Play mode and from Play to Rewind Search mode.
•Make sure VCR LOCK is set to off. (P. 27)
For Your
If you cannot resolve the problem, please call the Customer Satisfaction Center for product assistance at
To locate an authorized servicenter call toll free
Information
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