Panasonic SC-AK960 Panasonic Audio Products Limited Warranty

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Limited Warranty

Panasonic Audio Products

Limited Warranty

Panasonic Consumer Electronics Company,

Division of Panasonic Corporation of North America

One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or

workmanship, Panasonic Consumer Electronics Company or Panasonic

Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length

of the period indicated on the chart below, which starts with the date of original

purchase (“warranty period”), at its option either (a) repair your product with

new or refurbished parts, or (b) replace it with a new or a refurbished product.

The decision to repair or replace will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the

“Parts” warranty period, there will be no charge for parts. You must carry-in or

mail-in your product during the warranty period. If non-rechargeable batteries

are included, they are not warranted. This warranty only applies to products

purchased and serviced in the United States or Puerto Rico. This warranty

is extended only to the original purchaser of a new product which was not

sold “as is”. A purchase receipt or other proof of the original purchase date

is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-

800-211-7262) or visit Panasonic web site: http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-

4300 or fax (787)-768-2910.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or

workmanship, and DOES NOT COVER normal wear and tear or cosmetic

damage. The warranty ALSO DOES NOT COVER damages which occurred

in shipment, or failures which are caused by products not supplied by the

warrantor, or failures which result from accidents, misuse, abuse, neglect,

mishandling, misapplication, alteration, faulty installation, set-up adjustments,

misadjustment of consumer controls, improper maintenance, power line surge,

lightning damage, modiﬁ cation, or commercial use (such as in a hotel, ofﬁ ce,

restaurant, or other business), rental use of the product, service by anyone

other than a Factory Servicenter or other Authorized Servicer, or damage

that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER

“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM

THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF

THIS WARRANTY. (As examples, this excludes damages for lost time, travel

to and from the servicer, loss of media or images, data or other memory

content. The items listed are not exclusive, but are for illustration only.) ALL

EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY

OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED

WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, or limitations on how long an implied warranty lasts, so the exclusions

may not apply to you.

This warranty gives you speciﬁ c legal rights and you may also have other rights

which vary from state to state. If a problem with this product develops during

or after the warranty period, you may contact your dealer or Servicenter. If

the problem is not handled to your satisfaction, then write to the warrantor’s

Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED

WARRANTY ARE YOUR RESPONSIBILITY.

Product or Part Name Parts Labor

Audio Products (except items listed

below) One (1) year One (1) year

USB Reader-Writer, Personal Com-

puter Card Adapters

(in exchange for defective item) One (1) year Not Applicable

Accessories: Headphones, Car-

tridges, Microphones, Adapters Ninety (90)

days Ninety (90)

days

Rechargeable Batteries,

DVD-R/-RAM Discs (in exchange for

defective item) Ten (10) days Not Applicable

SD Memory Cards, Rechargeable

Battery Packs (in exchange for

defective item)

Ninety (90)

days Not Applicable

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories;

or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)

Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

Customer Services Directory

Accessory Purchases

Service in Puerto Rico

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