Panasonic SC-ZT2 warranty Troubleshooting guide

Troubleshooting guide

Troubleshooting and Troubleshooting guide other information

26

Before requesting service, make the following checks.

If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 30 if you reside in the U.S.A. or Puerto Rico, or refer to “Product information” on page 29 if you reside in Canada.

	Problem		Possible solution	Pages
	No power.	•	Ensure the AC power supply cord is connected.	12
	“2CH SEARCH ” or “4CH SEARCH”	•	Make sure that the speakers are on.	13,15
	does not go off on the display	DIf the display does not go off even when the speakers are on, consult your
	while setting the speakers.		dealer.
		•	Select the correct source.	16
		•	Turn the muting off.	20
		•	Check that the digital signals can be decoded by this system.	27
			With the optical fiber connection, cannot play back PCM signal with sampling
			frequency of over 96 kHz.
		•	Check connections to other equipment.	9 to 12
		•	(When the audio is not heard from TV) The optical fiber cable or stereo	9
	No sound or image after		connection cable is necessary to connect with a TV incompatible with ARC.
	playback starts.		For details, refer to the operating instructions for the connected TV.
problems		•	Set “AUTO ” in “Switching the input signal detection setting”.	24
		•	Turn this system off then on again.	—
		•	Make sure that the speakers are on.	13,15
		•	Make sure that the speakers have been properly set.	14
		•	Adjust the speakers.	20,21
Common	No sound from microphone	•	If the connections are normal, this may be a cable-related problem. Use other	—
		•	No sound is output from microphone if this system is digitally connected with DVD	11,12
			cables and make connections again.
	The remote control does	•	Replace the batteries if they are worn.	7
	not work.	•	Make sure the remote control code has been properly set.	24
	connected to DVD player (karaoke).		player. Change to analog connection and input. Make analog connection to AUX3.
	There is no DTS audio output.	•	Set the DTS Digital Audio Output setting on the DVD player, Blu-ray Disc	—
	There is audio output, but the		player or DVD recorder to Bitstream.
	DTS decoder indicator is not lit.	•	Set “DTS ” in “Switching the input signal detection setting”.	24
	Sound is not heard when	•	This may occur due to digital copyright protection of the disc if using optical digital connection.	—
	playing DVD audio.		This system may not be able to play sources with sampling frequency of over 48 kHz.
	“F70 ††††” appears on
	the display.	•	Turn off the system, unplug the AC power supply cord, and consult your	—
	(“DSP ” or “HDMI ” is		dealer.
	displayed in †.)
	“F76 ” appears on the display.	•	Unplug the AC power supply cord, and consult your dealer.	—
	(After displayed, the system turns off.)
	This system switches to	•	This system is automatically turned off when no signal is input and no	—
	standby mode.		operation is performed for approx. 30 minutes.
eld	No sound in surround	•	Set to Dolby Virtual Speaker, Dolby Pro Logic or SFC.	17
	mode
fi
Sound	Cannot use Dolby Virtual	•	You cannot use these features with PCM signals with sampling frequency of	11,12
	Speaker, Dolby Pro Logic		over 48 kHz. Make analog connection to AUX3.
	or SFC.	•	You cannot use for Dolby Digital dual sounds.	—
		• This may occur if you start play from a chapter on a DVD. The following will
	When using an HDMI		correct the problem.
	connection, the first few	1 Change the audio output setting on the Blu-ray Disc player, DVD recorder or		—
	seconds of sound is cut off.		DVD player from Bitstream to PCM.
		2 Change input signal setting to “PCM ” in “Switching the input signal detection setting”.		24
	The system does not work	•	The system does not work properly if you have connected the HDMI input and	9
			output terminals incorrectly. Turn the system off, unplug the AC power supply
HDMI	properly.
			cord, and make the connection again.
	Could watch TV (VIERA)	•	When using this system in combination with the TV (VIERA) only, check if	—
	when installed, but now		HDMI cable is not connected to “BD/DVD IN” of this system. If it is connected
	cannot watch TV.		to “BD/DVD IN”, connect to “TO TV (ARC) OUT”.
	The sounds of the first few	•	This may occur when playing back 7.1-channel LPCM signals of a Blu-ray	—
	seconds are cut off when
			disc. Press [u SKIP] on the remote control of recorder or player to play back
	playing back 7.1-channel
			again from the beginning.
	LPCM signals.

VQT2R70