Troubleshooting guide
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the directory of Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instructions.
For detailed instructions, contact an authorized servicenter in the U.S.A. and Panasonic Canada Inc. Customer Care Centre in Canada.
In the U.S.A., call
Reference pages are shown as black circled numbers. (e.g. 6)
| Problem | Probable cause(s) |
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| Suggested remedy | |
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| Changer does not play. | A disc(s) or other foreign object(s) has fallen | Open the loading drawer, and then remove the | |||
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| inside the changer. | object. | ||
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| Moisture has collected in the changer. | Allow the changer to dry out for about one hour | ||
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| before using it. | ||
| The disc in the changer does not | The disc is upside down. | Make sure the label is facing upward. 6 | |||
| play. | The disc is dirty. | Wipe the disc with a soft cloth. r | |||
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| The disc is scratched. | Replace the disc with a new one. | ||
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| The disc is warped. |
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| The disc is not within specified standards. |
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| Play stops before changing to the | The loading drawer is open. | Press the [ |
| OPEN/CLOSE] button to close the | |
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| next disc. |
| loading drawer. | |||
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| A certain music passage can’t be | The disc is dirty. | Wipe the disc with a soft cloth. r | |||
| played correctly. | The disc is scratched. | Replace the disc with a new one. | |||
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| There is noise from the tuner or | Caused by | Use the changer further away from the tuner or TV. | |||
| disturbance on the TV screen. | changer. | If the tuner or TV’s antenna is the indoor type, | |||
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| use an outdoor one. | ||
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| When program play is started, an | Play was started without a track being | Program a track. 9 | |||
| error message | programmed. |
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| display. |
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| An error message | The mechanism of the changer has been | Turn the unit off and then back on again. | |||
| the display, and the changer stops | improperly adjusted. | However, if the loading drawer is fully open, take | |||
| operating. |
| out the compact disc(s) at the front position and | |||
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| then turn the unit off and then back on again. | ||
| The loading drawer stops in the |
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| middle of opening. |
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| Replace batteries with new ones. 4 | ||
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| The batteries have run out. | ||||
| The changer does not respond |
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| There is an obstruction between the remote | Remove the obstruction. 4 | ||||
| correctly to remote commands. | |||||
| control and the changer. |
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| The batteries are inserted incorrectly. | Reinsert batteries so that the polarities are | ||
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| The (+) and | correct. 4 | ||
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Reference
Maintenance
To clean this unit, wipe with a soft, dry cloth.
If the surfaces are extremely dirty, use a soft cloth dipped in a
•Never use alcohol, paint thinner or benzine to clean this unit.
•Before using chemically treated cloth, read the instructions that came with the cloth carefully.
Product Service
Do not attempt to remove the cover(s) or repair the unit yourself. Refer servicing to qualified personnel only.
Product information
For product service, product information or assistance with product operation, refer to the servicenter directory.
In the U.S.A., contact the Panasonic Customer Call Center at
In Canada, contact Panasonic Canada Inc. Customer Care Centre at
15
RQT5763