If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Problem

“VIERA” logo moves on the screen

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

“Image retention” (p. 7)

Some spots remain bright or dark

Chaotic image, noisy

Screen

No image is

 

 

displayed on screen

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound

Sound is unusual

 

Unknown sound heard

1- Sounds from TV cabinet

2- Tick/Click sound

3- Buzzing sound

TV

Parts of the TV set

set

become hot.

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products.

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu (p. 26)

Check the cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 24)

Check the channel settings. (p. 36)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 26) and volume.

Check the AV cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 24)

Change settings of Closed Caption (CC). (p. 38)

Are the speakers’ cables connected correctly? (p. 41)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 26)

Change “SAP” settings. (p. 18)

Check “HDMI 1 in” or “HDMI 2 in” settings. (p. 26)

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

3- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions

FAQs, etc.

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Panasonic TC-P50C2 Viera logo moves on the screen, Some spots remain bright or dark Chaotic image, noisy, No image is

TC-P46C2, TC-P50C2, TC-P42C2 specifications

The Panasonic TC-P42C2, TC-P50C2, and TC-P46C2 are part of Panasonic's acclaimed C2 series of plasma televisions, renowned for their exceptional picture quality, deep blacks, and vibrant colors. Designed for home theater enthusiasts, these models deliver an immersive viewing experience and incorporate several advanced technologies that enhance overall performance.

A notable feature of these televisions is the use of Plasma technology, which allows for excellent color reproduction and a wide viewing angle. Unlike LED TVs that often struggle with color accuracy from off-angles, the C2 series provides consistent colors and contrast regardless of the viewer's position in the room.

The TC-P42C2 has a screen size of 42 inches, making it a perfect fit for smaller living spaces. The TC-P46C2 offers a mid-size 46-inch screen, while the TC-P50C2 provides a larger 50-inch display, catering to a range of room sizes and viewer preferences. Each model boasts a Full HD 1080p resolution, ensuring that viewers can enjoy crisp images with fine detail.

One of the standout characteristics of these models is the Infinite Contrast feature, which enhances the depth of blacks and improves overall picture quality. This allows for greater detail in shadows and darker scenes, making movies and other content more engaging. The C2 series also includes Viera Image Viewer, enabling users to enjoy photos and slideshows directly from an SD card.

Another important aspect of these televisions is their connectivity options. They come equipped with multiple HDMI inputs, allowing users to connect various devices such as Blu-ray players, gaming consoles, and sound systems with ease. Additionally, an integrated USB port enables users to view media files and connect various peripherals for enhanced functionality.

Panasonic’s C2 series also features a sleek design that complements any living room decor. The minimalist bezel provides an unobtrusive viewing experience, allowing the stunning visuals to take center stage. The overall build quality of the televisions is impressive, reflecting the craftsmanship and reliability that Panasonic is known for.

In summary, the Panasonic TC-P42C2, TC-P50C2, and TC-P46C2 plasma televisions offer a combination of exceptional picture quality, advanced technologies, and versatile connectivity options. These features make them ideal choices for anyone seeking a cinematic experience at home, solidifying their place as standout models in Panasonic's television lineup.