Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues	Solutions and Explanations

The TV won’t turn on.	Make sure the AC power cord is securely plugged into the wall outlet and the TV.
	Make sure the wall outlet is working.
	Try pressing the P button on the TV to make sure the problem is not the remote. If the TV
	turns on, refer to the “Remote control does not work” item below.

There is no picture/video.	Check the cable connections. Remove and reconnect all cables connected to the TV
	and external devices.
	Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
	match the TV's input connections. For example, if the output of an external device is
	HDMI, it should be connected to an HDMI input on the TV.
	Make sure your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it, and then reconnecting the device’s
	power cable.

The remote control does not	Replace the remote control batteries. Make sure the batteries are installed with their
work.	polarities (+/–) in the correct direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

The remote control of the cable/	Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-
set top box doesn’t turn the TV	Top-Box user manual for the SAMSUNG TV code.
on or off or adjust the volume.

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English - 20

UE78HU9000TXUZ, UE78HU9000TXRU specifications

The Samsung UE78HU9000TXRU, UE65HU9000TXRU, UE78HU9000TXUZ, UE55HU9000TXUZ, and UE55HU9000TXRU are part of Samsung's esteemed HU9000 series, renowned for their exceptional picture quality and innovative technologies. This range showcases Samsung’s commitment to providing cutting-edge display technology that enhances the viewing experience.

One of the standout features of these models is their 4K Ultra HD resolution. With four times the resolution of Full HD, viewers can enjoy breathtaking clarity and detail, making images come to life on the large screens. The Ultra HD Upscaling technology further enhances image quality by converting lower resolution content into near-4K quality, ensuring that all content looks stunning.

Another major highlight of the HU9000 series is the Curved Screen design, which immerses users into a more engaging viewing experience. The curvature offers a wider field of view and reduces reflections, making it ideal for viewing from various angles. This ergonomic design enhances depth and dimension, ensuring every seat in the room has a perfect view of the screen.

The models are equipped with Samsung's advanced Micro Dimming technology, which improves contrast and color accuracy by adjusting brightness levels in different areas of the screen. This results in deeper blacks and brighter whites, delivering a more dynamic picture overall. Furthermore, the Quad Screen feature allows users to view multiple sources simultaneously, offering unparalleled versatility for multitaskers.

Smart TV capabilities are integral to the HU9000 series, featuring Samsung's Tizen operating system that provides seamless access to apps, streaming services, and web browsing. The intuitive user interface is designed for quick navigation and personalization, making it easy to find and enjoy content.

In terms of audio, the HU9000 series incorporates Dolby Digital Plus technology, ensuring an immersive sound experience that complements the stunning visuals. The audio performance matches the high-quality picture, enhancing the overall home entertainment experience.

Lastly, these models are designed with energy efficiency in mind, adhering to stringent energy-saving standards without compromising performance. Overall, the Samsung UE78HU9000TXRU, UE65HU9000TXRU, UE78HU9000TXUZ, UE55HU9000TXUZ, and UE55HU9000TXRU are excellent choices for consumers seeking high-end performance, innovative technology, and stunning design in their home entertainment systems.

Samsung UE78HU9000TXUZ, UE78HU9000TXRU manual Troubleshooting

Models: UE78HU9000TXUZ UE78HU9000TXRU