Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
Symptoms | Checks | ||
Picture | Sound | ||
| |||
|
| Antenna location, direction or connection. | |
Snowy Picture | Noisy Sound |
| |
|
| Antenna location, direction or connection. | |
Multiple Images | Normal Sound |
| |
|
| Electrical appliances. | |
|
| Cars / Motorcycles. | |
Interference | Noisy Sound | Fluorescent lights. | |
|
| Volume level. | |
|
| Sound mute switched on. | |
Normal Picture | No Sound | STEREO/SAP/MONO | |
|
| TV set to AV mode. | |
|
| Not plugged into AC outlet. | |
|
| Not switched on. | |
No Picture | No Sound | Picture / Sound controls set at minimum levels. | |
|
| Check if in Standby mode. | |
|
| Color controls set at minimum levels. | |
No Color | Normal Sound | Weak signal. | |
| |||
|
| Retune Channel(s). | |
Poor or Distorted Picture | Weak or No Sound |
| |
|
| Sound reception may have deteriorated. | |
| Weak, Wrong | Set STEREO/SAP/MONO setting (AUDIO ADJUST menu) to SAP or | |
Normal Picture | MONO until reception improved. | ||
| or No Sound |
| |
|
| The battery/ies is/are exhausted. | |
Cannot operate with the remote control. | The batteries’ polarity is wrong. | ||
The remote control sensor is exposed to strong light from a fluorescent | |||
|
| lamp, etc. | |
|
| The main unit radiates heat and some of the parts may become hot. | |
The main unit is hot. |
| This is not a problem for performance or quality. | |
| Set up in a location with good ventilation. | ||
|
| Do not cover the ventilation holes of the TV with a tablecloth, etc., and | |
|
| do not place on top of other equipment. | |
|
| This is a characteristic of liquid crystal panels and is not a problem. | |
There may be red spots, blue spots, green | The liquid crystal panel is built with very high precision technology | ||
giving you fine picture details. Occasionally, a few | |||
spots and black spots on the screen. | |||
may appear on the screen as fixed points of red, blue, green, or black. | |||
|
| ||
|
| Please note this does not affect the performance of your LCD. | |
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