FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

An error message appears

Follow the message’s instructions.

If the problem persists, contact your local Panasonic dealer.

“VIERA Link” function does not work and an error message appears

Confirm the connection.

Turn the connected equipment on and then switch the TV on. (p. 39)

Permanently lit spots on screen

Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Neither image nor sound is produced

Is the TV in “AV mode”?

Is the mains lead plugged into the socket outlet?

Is the TV turned On?

Check Picture Menu (p. 24) and volume.

Contrast is reduced

Contrast is lowered in the following conditions without any user operation for a few minutes:

no signal in AV mode

selected locked programme

selected invalid programme

displayed menu

Thumbnail or still picture in SD Card mode

Technical Frequently Asked Questions

Technical Information

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Panasonic TH-P58V10M, TQBC2466, TH-P65V10D manual Is the TV in AV mode?, Is the TV turned On? Check Picture Menu p and volume