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Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
Symptoms Checks
There may be red
spots, blue spots and
green spots on the
screen.
Aerial location, direction or connection
Picture Sound
Aerial location, direction or connection
Electrical appliances
Cars / Motorcycles
Fluorescent lights
Switch on P-NR in Picture menu to reduce picture noise.
Volume level
Sound mute switched on.
TV set to AV mode.
Not plugged into AC outlet.
Not switched on.
Picture / Sound controls set at minimum levels.
Check if in Standby mode.
Colour controls set at minimum levels.
Retune Channel (s).
Sound reception may have deteriorated.
Switch MPX setting (Sound menu) to
Off until reception improves.
This is a characteristic of liquid crystal panels and is not a
problem. The liquid crystal panel is built with very high
precision technology giving you fine picture details.
Occasionally, a few non-active pixels may appear on the
screen as a fixed point of blue, green, or red.
Please note this does not affect the performance of your LCD.
Noisy Sound
Normal Sound
No Sound
No Sound
Normal Sound
Noisy Sound
Weak or No Sound
Weak or Distorted Sound
Normal Sound
Interference
Multiple Images
Normal Picture
No Picture
No Colour
Snowy Picture
Normal Picture
Poor or Distorted Picture