Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
Symptoms | Checks | ||
Picture | Sound | ||
| |||
|
| Aerial location, direction or connection | |
Snowy Picture | Noisy Sound |
| |
|
| Aerial location, direction or connection | |
Multiple Images | Normal Sound |
| |
|
| Electrical appliances | |
|
| Cars / Motorcycles | |
|
| Fluorescent lights | |
Interference | Noisy Sound | Switch on | |
|
| Volume level | |
Normal Picture | No Sound | Sound mute switched on. | |
| |||
|
| TV set to AV mode. | |
|
| Not plugged into AC outlet. | |
|
| Not switched on. | |
|
| Picture / Sound controls set at minimum levels. | |
No Picture | No Sound | Check if in Standby mode. | |
|
| Colour controls set at minimum levels. | |
No Colour | Normal Sound |
| |
|
| Retune Channel (s). | |
Poor or Distorted Picture | Weak or No Sound |
| |
|
| Sound reception may have deteriorated. | |
|
| Switch MPX setting (Sound menu) to | |
|
| Off until reception improves. | |
Normal Picture | Weak or Distorted Sound |
| |
There may be red |
| This is a characteristic of liquid crystal panels and is not a | |
spots, blue spots and |
| problem. The liquid crystal panel is built with very high | |
green spots on the |
| precision technology giving you fine picture details. | |
screen. |
| Occasionally, a few | |
|
| screen as a fixed point of blue, green, or red. | |
| Normal Sound | Please note this does not affect the performance of your LCD. | |
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