FAQs

Before requesting service or assistance, please follow these simple guides to solve the problem.

When an error message appears, follow the message’s instructions. If the problem still persists, contact your local Panasonic dealer or the authorised service centre.

White spots or shadow images (noise)

●Check the position, direction and connection of the aerial.

Picture quality problem

●Check the settings of the Picture Menu.

●Set [Noise Reduction] and [MPEG Noise Reduction] to remove noise (p. 13).

●Check nearby electrical products (car, motorcycle, fluorescent lamp).

●Reset channels.

●Check that the output of the external equipment matches the input of the TV.

Sound quality problem

●Check the volume level or sound mute.

●Check connections and setting of external equipment.

●Ensure that [Speaker Selection] is set to [TV] (p. 24).

●Sound signal reception may be deteriorated.

●Set [MPX] to [Mono] (p. 15).

Picture or sound problems with HDMI connection

●Check the HDMI cable is connected properly.

●Turn the TV and equipment off, then turn them on again.

●Check an input signal from the equipment.

●Use equipment compliant with EIA/CEA-861/861D.

●Set the sound setting of the connected equipment to “2ch L.PCM”.

●Check the [HDMI Input] setting (p. 15).

●If digital sound connection has a problem, select analogue sound connection.

The TV does not switch on

●Check the mains lead is plugged into the TV and the socket outlet.

The TV goes into Standby mode

●Auto power standby function is activated.

The remote control does not work or is intermittent

●Are the batteries installed correctly? (p. 9)

●Has the TV been switched on?

●The batteries may be running low. Replace them with new ones.

●Point the remote control directly at the TV’s remote control signal receiver (within about 7 m and a 30 degree angle of the signal receiver).

●Situate the TV away from sunshine or other sources of bright light not to shine on the TV’s remote control signal receiver.

No image can be displayed

●Check the TV is turned on.

●Check the mains lead is plugged into the TV and the socket outlet.

●Check the correct input mode is selected.

●Check the setting of [AV] ([COMPONENT] / [VIDEO]) in [Input Selection] to match the output of the external equipment (p. 12).

●Check the settings of the Picture Menu.

●Check all required cables and connections are firmly in place.

Unusual image is displayed

●Turn the TV off with Mains power On / Off switch, then turn it on again.

●If the problem persists, initialise all settings.

[Shipping Condition] (p. 16)

[Shop] appears on screen at switch on

●[Shop] was selected in [Auto Tuning] when the TV is turned on for the first time. Reset settings in [Shipping Condition], then select [Home] in [Auto Tuning].

Unusual sound from the TV

●When the power is on, drive noise may be heard from inside the TV (not a sign of faulty operation).

Parts of the TV become hot

●Even if the temperature of parts of the front, top and rear panels has risen, these temperature rises do not cause any problems in terms of performance or quality.

Permanently lit spots on screen

●Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Overcurrent error message appears

●The connected USB device might cause this error. Remove the device and turn the TV to standby mode with Standby On / Off switch, then turn it on again.

●Check foreign objects are not inside the USB port.

X60M series, X60Pseries, X60T series. X60K series, X60Vseries, X60G series specifications

The Panasonic X60 series encompasses a range of cutting-edge televisions, including the X60D, X60G, X60V, X60T, X60K, and X60P models. Each of these series showcases Panasonic's commitment to delivering superior visual experiences, innovative technologies, and smart features, aimed at enhancing entertainment for every viewer.

The X60D series is notable for its advanced color processing technology, which ensures vibrant and accurate color reproduction. With support for 4K resolution, viewers can enjoy a crystal-clear picture quality that brings their favorite content to life. The series also boasts HDR (High Dynamic Range) capabilities, allowing for improved contrast and brightness levels, resulting in a more immersive viewing experience.

Following closely, the X60G series builds on the success of its predecessor while incorporating enhanced smart features. This series is equipped with a user-friendly interface that simplifies content navigation. Additionally, the X60G models feature a powerful sound system designed to complement the stunning visuals, delivering deep, rich audio for a more engaging experience.

In the X60V series, Panasonic introduces their proprietary image processing technology that optimizes motion clarity and reduces blur during fast-paced scenes. This is particularly beneficial for sports enthusiasts and action movie lovers. The X60V also incorporates Dolby Vision compatibility, further elevating the HDR experience through improved color grading.

For those seeking versatility, the X60T series shines with its wide array of connectivity options, including multiple HDMI and USB ports. This makes it easy to connect various devices such as gaming consoles, Blu-ray players, and streaming devices. The X60T is also designed for gaming enthusiasts, featuring low input lag and support for advanced gaming technologies.

The X60K series emphasizes sleek design and energy efficiency. With its slim profile and minimalist aesthetic, it easily fits into modern living spaces while consuming less power. This series prioritizes sustainability without compromising performance, making it an excellent choice for environmentally conscious consumers.

Finally, the X60P series focuses on producing an all-round viewing experience by integrating voice control capabilities, allowing users to navigate and control their television using simple voice commands. This enhances convenience and accessibility, particularly for those who prefer a hands-free approach.

Overall, the Panasonic X60 series exemplifies the brand's dedication to innovation, quality, and user-centric design, offering a diverse range of options tailored to meet the varying needs of today’s consumers. Each series brings its unique features and technologies, ensuring that there is a model perfectly suited for every viewer's lifestyle and preferences.

Panasonic X60T series. X60K series, X60Vseries, X60D series, X60M series, X60G series FAQs

Models: X60M series X60Pseries X60T series. X60K series X60Vseries X60G series X60D series