Messages and Troubleshooting
Table
Symptom
Possible Cause
Solutions
Not receiving data; | H DDS line rate/speed has | 1. | Verify that your subscriber loop is |
DSU is not | changed. |
| running at 56 or 64 CC kbps. |
responding. | H Excessive BPVs causing | 2. | If getting Excessive BPVs, verify |
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| DSU to become stuck in |
| that you do not have a bad cable. |
| Autobaud mode. |
| If the cable is good, contact the |
| H Excessive Loop Loss |
| network provider. |
| causing DSU to become | 3. | If getting excessive Loop Loss |
| stuck in Autobaud mode. | ||
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| (dB) indications, install a higher | |
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| quality cable. Refer to Table |
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| in Appendix D, Model 7510 |
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| DSU LADS Connection |
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| Distances. |
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| 4. | If the DDS Line Rate (Kbps) field |
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| shows Autobaud, the DSU may |
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| be stuck in Autobaud mode. |
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| Configure Line Rate (Kbps) for |
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| 56 or 64 kbps. |
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| 5. | Run Loopback tests. Refer to |
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| Running Network Tests in of |
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| Chapter 5. |
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The DSU has detected an | H | Reset the DSU and try again. | |
fails. Only Alarm | internal hardware failure. | H | Contact your service |
LED is on after |
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| representative. | |
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Resetting the DSU
The DSU can be reset locally or remotely.
To reset the DSU, follow this menu selection sequence:
Main Menu → Control → Reset Device
The DSU reinitializes itself, performing a Device
Results Messages, Table 4-3.
Displaying DSU Identity Information
To display the DSU's system name, location, contact, serial number, model number, and software and hardware revision numbers, follow this menu selection sequence:
Main Menu → Status → Identity
March 1997 |