SYMPTOM

APPENDIX B

TROUBLESHOOTING

PROBLEMSOLUTION

SYMPTOM

APPENDIX B

TROUBLESHOOTING

PROBLEM

SOLUTION

LEDs do not light when AC power transformer is plugged into wall

1.

Loose power

connection

2.

Outlet is defective

3.

AC power cord is

defective

4.

The AC transformer

is not plugged into the

1.Make sure the AC connection is flush

2.Try a different outlet

3.Remove the cord from the outlet and check for continuity

4.Have another cup of coffee!

"TD" and "RD" LEDs indicate activity, but units will not communicate or data is garbled

1. Improper RS-232

1. Check wiring

wiring

between Model 1070

 

and connected DTE

 

device—it should be

 

straight through

2. Improper twisted

2. Compare your

pair wiring

twisted pair wiring with

 

the diagram in Section

 

4.1

No data transfer in either or both directions

Model 1070

1.Improper twisted pair wiring

1.Compare your twisted pair wiring with the diagram in Section 4.1

3.Improper bit rate setting

3.Make sure the bit rates on all connected serial devices are the same

2. Improper bit rate

2. Ensure all bit rate

setting

settings on all

 

connected serial ports

 

are the same

3. Distance

3. Check specifications

specifications

in Appendix A

exceeded

 

"TD" and "RD" LEDs indicate activity, but "CD" LED is unlit or red (should be green)

1.Defective twisted pair line

2.Poor twisted pair connection to Model 1070s

1.Test continuity of twisted pair line

2.Check screw terminal/RJ-11 connections to Model 1070s; check integrity of plug RJ-11 terminations

Occasional data

1.

Distance/bit rate

errors

capacity exceeded

 

2.

Poor quality twisted

 

pair circuit

 

3.

Poor twisted pair

 

connections to Model

 

1070s

1.Check specifications in Appendix A

2.Use a different twisted pair circuit

3.Check screw terminal/RJ-11 connections to Model 1070s; check integrity of plug RJ-11 terminations

Copyright © 1997

Patton Electronics Company

All Rights Reserved

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Patton electronic 1070 user manual Symptom Appendix B Troubleshooting Problemsolution Solution, Straight through