T R O U B L E S H O O T I N G

4

This chapter provides solutions to keyboard problems and explains common status code messages you may receive when using the keyboard.

Problem

Action

 

 

The keyboard display is blank.

Make sure the printer is ON. Make sure the

 

keyboard cable is securely attached to the

 

printer. If the keyboard was attached while the

 

printer was on, turn OFF the printer and then

 

back ON.

The data you entered is not

Refer to your format for acceptable characters

accepted.

for this field. Some fields accept only letters,

 

some accept only numbers, and some accept

 

only specific ranges of letters or numbers.

Your data was not accepted

This field requires data for all underscores

and blanks are still showing.

shown. Enter the correct data and press N.

You entered an incorrect check

The data and check digit must be the correct

digit.

combination. Enter the correct data and press

 

the N.

You tried to skip a required

This field requires data before continuing to the

field.

next field. Enter data and press the N.

Letters are not in the expected

Make sure the Caps Lock (c) is not on.

case.

 

Monetary symbols do not print

Make sure your font supports the selected code

as expected.

page (Bold, ANSI, etc.). For more information,

 

see Appendix B, "Character Sets."

Script is not running.

Turn printer off and then back on. If this does

 

not solve the problem, contact Technical Support

 

for more information.

Scanner does not work.

Make sure the scanner is connected and

 

configured. See Appendix C, "Configuring the

 

System," for more information.

Troubleshooting 4-1

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Paxar Monarch 939i manual Troubleshooting

Monarch 939i specifications

The Paxar Monarch 939i is a state-of-the-art thermal transfer printer designed to meet the high demands of industrial labeling applications. Known for its reliability and efficiency, the Monarch 939i is widely used in industries such as manufacturing, logistics, and retail. Its advanced technology and user-friendly features make it a popular choice for businesses looking to streamline their labeling processes.

One of the key features of the Monarch 939i is its high-speed printing capability. With a printing speed of up to 8 inches per second, it can quickly produce labels, barcodes, and tags, maximizing productivity in fast-paced environments. The printer supports a variety of label sizes and types, making it versatile for different applications.

The Monarch 939i offers exceptional print quality, ensuring that even the smallest text and intricate graphics are rendered clearly. This is facilitated by its 300 dpi print resolution, which guarantees sharp and legible labels. The printer utilizes thermal transfer technology, allowing it to produce durable labels that withstand a range of environmental conditions, including moisture, heat, and abrasion.

Another noteworthy characteristic of the Monarch 939i is its intuitive user interface. The printer features a large LCD display that provides real-time information on printing status, settings, and diagnostics. This user-friendly design reduces setup time and simplifies operation, making it accessible for operators of all skill levels.

In addition to its features, the Monarch 939i is designed with connectivity in mind. It offers various connectivity options, including USB, serial, and parallel interfaces, allowing for easy integration into existing systems. This flexibility ensures that the printer can be used in a wide range of applications and environments.

The Monarch 939i also supports various label design software, enabling users to create customized labels that meet their specific needs. With the ability to support advanced barcodes and graphic formats, businesses can enhance their labeling processes and improve workflow efficiency.

In summary, the Paxar Monarch 939i stands out as a reliable and efficient thermal transfer printer that combines high-speed printing, exceptional print quality, user-friendly design, and versatile connectivity options. Its innovative technology and features make it an ideal solution for companies seeking to improve their labeling operations and reduce downtime. With the Monarch 939i, businesses can achieve optimal performance and increased productivity in their labeling tasks.