T R O U B L E S H O O T I N G | 6 |
|
|
Following are some common printer problems and their solutions.
Problem | Solution |
|
|
Printer will not feed . | Switch to a fully - charged battery . |
|
|
| Close the supply cover completely . |
|
|
| Load the supply correctly . |
|
|
| Check the platen roller for jammed labels . |
|
|
Printer will not print . | Switch to a fully - charged battery . |
|
|
| Load the supply correctly . |
|
|
| Clean the printhead . |
|
|
Print has voids or is too light . | Load the supply correctly . |
|
|
| Close the supply cover completely . |
|
|
| Switch to a fully - charged battery . |
|
|
| Clean the printhead . |
|
|
| Check the supply for damage or defects . |
|
|
Printer partially prints on the | Load the supply correctly or load new supplies, |
supply and fails to respond | if necessary . |
to the keypad or trigger . |
|
|
|
| Clear any supply jams . |
|
|
| Clean the printhead . |
|
|
| Switch to a fully - charged battery . |
|
|
CMOS Error | Replace the backup battery . See “Using the |
| Backup Battery” in Chapter 2 . |
|
|
Scanner will not scan a bar | See “Scanning Bar Codes” in Chapter 4 . |
Code . |
|
|
|
The display does not turn on . | Make sure the power is on . |
|
|
| Switch to a fully - charged battery . |
|
|
Troubleshooting