Paxar TC6037EM manual Troubleshooting, Problem Solution

Models: TC6037EM

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T R O U B L E S H O O T I N G

6

 

 

Following are some common printer problems and their solutions.

Problem

Solution

 

 

Printer will not feed .

Switch to a fully - charged battery .

 

 

 

Close the supply cover completely .

 

 

 

Load the supply correctly .

 

 

 

Check the platen roller for jammed labels .

 

 

Printer will not print .

Switch to a fully - charged battery .

 

 

 

Load the supply correctly .

 

 

 

Clean the printhead .

 

 

Print has voids or is too light .

Load the supply correctly .

 

 

 

Close the supply cover completely .

 

 

 

Switch to a fully - charged battery .

 

 

 

Clean the printhead .

 

 

 

Check the supply for damage or defects .

 

 

Printer partially prints on the

Load the supply correctly or load new supplies,

supply and fails to respond

if necessary .

to the keypad or trigger .

 

 

 

 

Clear any supply jams .

 

 

 

Clean the printhead .

 

 

 

Switch to a fully - charged battery .

 

 

CMOS Error

Replace the backup battery . See “Using the

 

Backup Battery” in Chapter 2 .

 

 

Scanner will not scan a bar

See “Scanning Bar Codes” in Chapter 4 .

Code .

 

 

 

The display does not turn on .

Make sure the power is on .

 

 

 

Switch to a fully - charged battery .

 

 

Troubleshooting 6-1

Page 43
Image 43
Paxar TC6037EM manual Troubleshooting, Problem Solution