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Pelco EA2010 operation manual Warranty and Return Information, Returns

Models: EA2010

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6.0WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below:

•Four (4) years on all standard motorized and fixed focal length lenses.

•Two (2) years on Legacy® , Intercept® , CM8500/ CM9500/CM9750 Matrix and DF8 Fixed Dome products.

•Two (2) years on WW5700 series window wiper (excluding wiper blades).

•Two (2) years on cameras.

•Six (6) months on all pan and tilts, scanners or preset lenses used in continuous motion applications (e.g., preset scan, tour and auto scan modes).

Pelco will warranty all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289- 9100 or (559) 292-1981to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

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Pelco Manual C630M Rev A (8/90)

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Pelco EA2010 operation manual Warranty and Return Information, Returns
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EA2010 specifications

The Pelco EA2010 is a high-performance outdoor IP camera designed to meet the rigorous demands of modern surveillance. Built with cutting-edge technologies, the EA2010 offers exceptional image quality and ease of use, making it an ideal choice for a variety of commercial and industrial surveillance applications.

One of the standout features of the EA2010 is its 2 MP resolution, which ensures sharp and detailed images. This camera is equipped with a wide dynamic range (WDR) technology, allowing it to capture clear images in challenging light conditions, such as bright sunlight and deep shadows. This capability is particularly useful in environments where lighting can change rapidly, providing consistent and reliable footage.

The EA2010 utilizes advanced H.265 video compression technology, which significantly reduces bandwidth and storage requirements without compromising video quality. This means that users can store more footage for longer periods, making it a cost-effective solution for extensive surveillance systems. Additionally, the camera supports multiple streaming options, allowing for simultaneous viewing and recording of different resolutions.

Another key characteristic of the Pelco EA2010 is its robust weatherproof design, compliant with IP66 standards. This feature means the camera can withstand harsh environmental conditions, including rain, dust, and extreme temperatures, ensuring reliable outdoor performance year-round. The EA2010 is also equipped with infrared (IR) illumination, enabling it to provide clear footage in complete darkness, with a night vision range of up to 30 meters.

Installation and setup of the EA2010 are simplified with its Power over Ethernet (PoE) capability, which allows the camera to receive power and data through a single cable. This reduces the complexity of installation and minimizes the need for additional wiring, making it easier for technicians to integrate the camera into existing systems.

Additionally, the EA2010 features advanced analytics capabilities, such as motion detection and tampering alerts, enhancing the overall security of the monitored area. These analytics can be invaluable for identifying suspicious activities in real time, allowing for timely responses to potential threats.

In summary, the Pelco EA2010 is a versatile and robust outdoor surveillance camera that combines high-resolution imaging, advanced compression technologies, and durable design. Its features cater to a wide range of surveillance needs, making it an excellent choice for businesses seeking to enhance their security systems.