Pelco EH3512 Warranty And Return Information, Pelco Manual C478M-L11/03, Manual #, Date, Comments

Models: EH3515 EH3512

1 8
Download 8 pages 5.54 Kb
Page 8
Image 8
WARRANTY AND RETURN INFORMATION

 

 

 

5.14

 

 

 

 

 

(13.05)

 

A

 

 

 

 

3.88

 

 

 

 

 

(9.86)

 

 

 

 

 

 

B

 

 

 

 

 

C

 

EH3508

EH3512

EH3515

2.00

A

10.75

(27.30)

14.75 (37.47)

17.75 (45.09)

(5.08)

 

B

8.75

(22.22)

12.75 (32.38)

15.75 (40.00)

 

C

7.32

(18.59)

11.25 (28.57)

14.25 (36.20)

 

 

 

 

 

NOTE: VALUES IN PARENTHESES ARE CENTIMETERS; ALL OTHERS ARE INCHES

 

 

 

 

 

Figure 4. EH3508, EH3512, EH3515 Dimension Drawing

 

 

 

 

 

 

 

 

 

 

 

 

WARRANTY AND RETURN INFORMATION

 

 

 

WARRANTY

 

 

 

 

 

 

Pelco will repair or replace, without charge, any merchandise proved defective in material or

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to

 

 

workmanship for a period of one year after the date of shipment. Exceptions to this warranty are

obtain a Repair Authorization number (RA), and provide the following information:

 

 

as noted below:

 

 

 

 

 

 

¥

Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600

1. Model and serial number

 

 

 

2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

 

 

 

Series); two years on all other cameras.

3. Details of the defect or problem

 

 

 

¥

Three years on Genex¨ Series (multiplexers, server, and keyboard) and 090 Series Camclosure¨

 

 

 

 

 

Camera System.

 

 

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions

 

 

¥

Two years on 100/150, 200 and 300 Series Camclosure¨ Camera Systems.

stated above, please include a written explanation with the product when returned.

 

 

¥

Two years on cameras and all standard motorized or fixed focal length lenses.

 

 

 

 

¥

Two years on Legacy¨, CM6700/CM6800/CM6800E/CM8500/CM9500/CM9740/CM9760

Method of return shipment shall be the same or equal to the method by which the item was received by

 

 

 

Matrix, DF5 and DF8 Series Fixed Dome products.

Pelco.

 

 

 

¥

Two years on Spectra¨, Esprit¨, and PS20 Scanners, including when used in continuous

 

 

 

 

 

motion applications.

 

RETURNS

 

 

 

¥

Two years on Esprit and WW5700 series window wiper (excluding wiper blades).

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100

 

 

¥

Eighteen months on DX Series digital video recorders.

or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if

 

 

¥

One year (except video heads) on video cassette recorders (VCRs). Video heads will be

returned for repair).

 

 

 

 

covered for a period of six months.

 

 

 

 

¥

Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica-

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

 

 

 

tions (that is, preset scan, tour and auto scan modes).

 

 

 

 

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and

 

 

freight should be prepaid. Ship to the appropriate address below.

 

 

shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,

 

 

 

 

California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

 

 

are not covered under this warranty.

 

Service Department

 

 

 

 

 

 

 

 

 

 

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the

Pelco

 

 

 

3500 Pelco Way

 

 

 

specific use or application made of the Products. PelcoÕs liability for any claim, whether based on

 

 

 

Clovis, CA 93612-5699

 

 

 

breach of contract, negligence, infringement of any rights of any party or product liability, relating

 

 

 

 

 

 

 

to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

 

 

event will Pelco be liable for any special, incidental or consequential damages (including loss of

 

 

Intermediate Consignee

Ultimate Consignee

 

 

use, loss of profit and claims of third parties) however caused, whether by the negligence of

 

 

American Overseas Air Freight

Pelco

 

 

Pelco or otherwise.

 

 

 

 

 

 

320 Beach Road

3500 Pelco Way

 

 

 

 

 

 

 

 

The above warranty provides the Dealer with specific legal rights. The Dealer may also have

Burlingame, CA 94010

Clovis, CA 93612-5699

 

 

USA

USA

 

 

additional rights, which are subject to variation from state to state.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REVISION HISTORY

 

 

 

 

 

Manual #

Date

Comments

 

 

 

 

 

C478M-H

6/97

Rev H. Revised to include new models (EH3515, EH3515-1, EH3515-2, EH3515-3).

 

 

 

 

C478M-I

8/98

Removed installation instructions for heater and blower kits, which have a separate manual. Moved exploded assembly

 

 

 

 

 

diagram and parts list to new service/maintenance manual. Added certifications.

 

 

 

 

C478M-J

6/99

Moved the EH3508 Series enclosures from manual C1435M-A. Updated the description, installation instructions, and

 

 

 

 

 

specifications. Updated wiring diagrams and dimension drawing. Modified per ECO 99-4749, which changed heater and

 

 

 

 

 

defroster design.

 

 

 

 

 

C478M-K

7/99

Incorporated addendum of July 1, 1999. Added watts to model numbers. Added footnote to explain discrepancy of 230 VAC

 

 

 

 

 

blower wattage. Revised camera and lens dimensions for heater/defroster models.

 

 

 

 

C478M-L

11/03

Updated certifications and corrected lens size specification.

 

 

 

 

 

 

 

 

© Copyright 2003, Pelco.

 

® Pelco, the Pelco logo, Spectra, Genex, Legacy, Esprit, and Camclosure are registered trademarks of Pelco.

All rights reserved .

 

8

Pelco Manual C478M-L (11/03)

Page 8
Image 8
Pelco EH3512, EH3515 operation manual Warranty And Return Information, Pelco Manual C478M-L11/03, Manual #, Date, Comments