Pelco SD4N-B0-X, SD4N-W1-X, SD4N-W0 Troubleshooting, Problem Possible Cause Suggested Remedy

Models: SD4N-B1 SD4N-W1 SD4N-B1-X SD4N-B0-X SD4N-W0-X SD4N-W1-X SD4N-W0

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Troubleshooting

Problem

Possible Cause

Suggested Remedy

 

 

 

No video

PoE power issue

• Check Cat5 cable connection.

 

 

• Verify PoE is enabled.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the dome system. Check the LED on the trim ring

 

 

to verify that it is flashing green, indicating the

 

 

dome system has power.

 

 

 

 

Power issue (24 VAC)

• Check the 24 VAC power supply connection.

 

 

• Disconnect the power cable and then reconnect it

 

 

to the dome system. Check the LED on the trim ring

 

 

to verify that it is flashing green, indicating the

 

 

dome system has power.

 

 

 

 

Network connectivity issues

• Check network cable connections.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the dome system. Check the LED on the trim ring

 

 

to verify that it is flashing green.

 

 

• Reset the unit to factory defaults by pressing the

 

 

reset button. Refer to Reset Button on page 22.

 

 

• Replace network cable with new cable. If new

 

 

cable does not work, contact Pelco Product Support

 

 

at 1-559-292-1981 or 1-800-289-9100.

 

 

 

Image too dark/

Installation or configuration

• Make sure the lens cover is not installed.

black image

error

• Make sure dome system is not located in an

 

 

environment with zero light.

 

 

• Verify iris setting is correct.

 

 

• Verify brightness setting is correct.

 

 

• Verify contrast setting is correct.

 

 

 

Image too light

Installation or configuration

• Verify iris setting is correct.

 

error

• Verify brightness setting is correct.

 

 

• Verify contrast setting is correct.

 

 

 

Image only

Configuration error

• Verify video saturation setting is correct.

displayed in

 

 

black and white

 

 

 

 

 

C3446M (7/08)

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Pelco SD4N-B0-X, SD4N-W1-X, SD4N-W0-X, SD4N-B1-X manual Troubleshooting, Problem Possible Cause Suggested Remedy

SD4N-B1, SD4N-W1, SD4N-B1-X, SD4N-B0-X, SD4N-W0-X specifications

Pelco, a well-established name in the security and surveillance industry, has introduced a range of advanced pan-tilt-zoom (PTZ) cameras under the SD4N series, which includes the models SD4N-W0, SD4N-W1-X, SD4N-W0-X, SD4N-B0-X, and SD4N-B1-X. These cameras are designed to provide high-quality video surveillance for a variety of environments, making them suitable for applications such as transportation hubs, retail spaces, educational institutions, and critical infrastructure.

One of the standout features of the SD4N series is its advanced image quality, which is facilitated by a high-resolution 4 megapixel camera sensor. This allows for clear and detailed images even in challenging lighting conditions, ensuring reliable performance both day and night. The cameras also support a wide dynamic range (WDR) technology, enabling them to capture images in scenes with stark contrasts, such as bright sunlight and deep shadows, without losing detail.

Another key characteristic of the SD4N series is its extensive PTZ capabilities. With a robust motorized mechanism, these cameras can pan up to 360 degrees and tilt to a significant range, allowing for flexible monitoring of large areas. The zoom capabilities, particularly in models like SD4N-W1-X, offer powerful optical zoom options, enabling operators to focus on specific areas of interest without compromising on image quality.

In terms of connectivity, the SD4N models feature advanced networking options, including support for both Ethernet and IP protocols. This allows for seamless integration into existing surveillance systems, facilitating remote access and control. Additionally, these cameras are compatible with various video management systems, providing users with the flexibility to choose the best software that meets their operational needs.

Durability is another significant aspect of the SD4N series. Designed for outdoor applications, these cameras are equipped with weather-resistant enclosures, ensuring reliable operation in various environmental conditions. Whether exposed to rain, snow, or extreme temperatures, the SD4N series is built to withstand the elements, making it a reliable choice for outdoor surveillance.

Finally, the SD4N-W1-X and its counterparts come with integrated analytics capabilities that enhance the overall functionality of the camera. These intelligent features can automatically detect motion, recognize faces, and even classify objects, making surveillance more efficient and proactive. With Pelco's SD4N series, users gain a premium surveillance solution that combines advanced technologies, exceptional image quality, and versatile applications, ensuring security and peace of mind in any setting.