SERVICE & SUPPORT
In the event of a warranty claim or if service is required for this heater, please contact us at the following:
Toll Free:
Email us at: Service@Pelonis.com
For questions or comments, please write to:
Pelonis USA, Ltd.
2617 North Great Southwest Parkway Suite 100
Grand Prairie, TX 75050, USA
For your records, staple your sales receipt to this manual and record the following:
DATE OF PURCHASE: ______________________________________________
PLACE OF PURCHASE: _____________________________________________
SERIAL NUMBER: __________________________________________________
(STAPLE SALES RECEIPT HERE)
NOTE: PROOF OF PURCHASE IS REQUIRED FOR
ALL WARRANTY CLAIMS
ONE (1) YEAR LIMITED WARRANTY
Please read all instructions before attempting to use this product.
Please return the Warranty Registration card within fifteen (15) days from the date of purchasing this product.
PELONIS warrants as limited herein to the original purchaser of retail that each new Pelonis Tower Ceramic Heater shall be free of defects in material and workmanship for a period of one (1) year from the date of original purchase. This one (1) year warranty is limited to the heating elements, motor, and electric control circuit board.
In the event of malfunctions or failure of your Pelonis Tower Ceramic Heater, simply deliver or send the heater, postage prepaid along with PROOF OF PURCHASE, within the warranty period of one (1) year, to PELONIS. PELONIS reserves the right to inspect the claimed defective part or parts to determine if the defect or malfunction complaint is covered by this warranty. PELONIS shall, within sixty (60) days after receipt of the product, at its option, repair and/or replace the defective part or parts free of charge. This warranty shall only cover defects arising from normal usage. PELONIS assumes no responsibility whatsoever if the Tower Ceramic Heater should fail during the warranty period by reason of:
Misuse, negligence, physical damage or accidents.
Lack of maintenance (see instructions for proper maintenance).
Repair by any unauthorized party during the warranty period.
Damage caused by connection to an improper input voltage (see specification label on your heater).
PELONIS makes no further warranties or representations, express or implied except those contained herein. No representative or dealer is authorized to assume any other liability regarding the Tower Ceramic Heater. The duration of the implied warranty granted under State law, including warranties of merchantability and fitness for particular purpose are limited in duration should the duration of the express warranty grant it hereunder. Pelonis USA shall in no event be liable for direct, indirect, special or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, and/or the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
