Perle Systems IOLINK-520 Lifetime Warranty

12780895.2 12901 1047C 063

Lifetime Warranty

Limited Warranty. Subject to the schedules set forth below, Perle products carry a limited lifetime parts and labour

warranty, that is, Perle warrants to the original purchaser of each new product that the product will be free from

defective materials and workmanship. Purchaser’s sole remedy for any such defect shall be repair or replacement, at

our discretion, of any unit of our manufacture, which under normal installation, use and service, exhibits such defect:

provided that the unit is delivered to us or our authorised service centre in the same condition as originally provided for

our examination, with all transportation charges prepaid, within the serviceable lifetime of the p roduct for which it was

purchased by its original purchaser and provided that such examination discloses, in our judgement, that it is thus

defective.

The lifetime is the serviceable life of the product. This is defined as the period during which spare parts (components)

are available or for a minimum of two years from the date of manufacture, whichever is the longer. Should the product

prove to be irreparable, Perle reserves the right to substitute an equivalent product.

This warranty does not extend to any products which have been subjected to misuse, neglect, accident, fire, flood,

physical damage, incorrect wiring not of our doing, improper installation or testing, unauthorised modification, use in

violation of instructions furnished by us or repair by an unauthorised third party.

This warranty will be void if the products, serial number or other identification marks have been defaced, damaged or

removed.

EXCEPT AS EXPRESSLY SPECIFIED, THE PRODUCTS ARE PROVIDED “AS IS”. WE MAKE NO

REPRESENTATION OR WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, NON-INFRINGEMENT OR OF TECHNOLOGICAL VALUE AND SHALL NOT BE LIABLE

FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE,

INABILITY TO USE, OR FAILURE OF ANY OF OUR PRODUCTS OR FOR DIRECT DAMAGES IN

EXCESS OF THE PURCHASE PRICE OF THE APPLICABLE PRODUCT.

Your statutory rights are not affected by this warranty.

Product returned to Perle must be pre-authorised by Perle with an RMA (Return Material Authorisation) number

marked on the outside of the package and sent prepaid, insured and packaged for safe shipment.

If we determine that the product is not covered by the warranty, then the cost of repair at our then current rate and all

transportation costs will be paid by you.

Part 1 details what is deemed outside of warranty cover.

Part 2 explains the possible causes and recommended precautions to take to avoid such failures.

The following are deemed to be outside of the Limited Lifetime Warranty cover and are therefore treated as chargeable

repairs.

Multiple Port Failure

Multiple LAN Port Failure

Track Damage

Non Perle Repair Damage