BiliTx
parents’ manual
5. Troubleshooting
The following is a list of problems that may occur while using the BiliTx system. For additional
information, contact your home care provider or contact Philips Children’s Medical Ventures Customer
Service at 1-800-345-6443 or 724-387-4000.
WARNING
If therapy is interrupted for one hour or longer, resume therapy as soon as possible and contact your home care provider.
Problem Reason/Action
Therapy On/O button is not
green
Check to make sure power cord is properly attached and
plugged into an active electrical outlet.
Ensure the device is turned on.
Therapy On/O button is not
ashing green
If the power cord is properly attached and plugged into an
active electric outlet and the Therapy On/O button is not
ashing green, but the device will turn on, continue to use the
device for therapy.
Light is not being emitted from
ber optic panel
Check to make sure panel is securely locked into Illuminator
device.
Yellow LED is ashing Ensure the panel or circuit support adapter is securely locked
into place. If light continues to ash, contact your home care
provider.
Loss of power or light source
failure
Contact your home care provider.
Device will not turn o when
the Therapy On/O button is
pressed
Press and hold the Therapy On/O button for 3 seconds.