Philips 109B7 Troubleshooting, Other Related Information, Common Problems, Having this problem?

Troubleshooting

Safety Precautions and Maintenance • Troubleshooting • Regulatory Information

•Other Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.

Having this problem?

No Picture

(Power LED not lit)

No Picture

(Power LED is flashing green)

No Picture

(Power LED is green)

Screen doesn't show

when you turn on the monitor

No color or intermittent color

Color appears blotchy

Missing one or more colors

Dim Picture

Picture is too large or too small.

Check these items

zMake sure the Power cable is plugged into the power outlet and back of the monitor.

zPower button in the front of your monitor should be in the ON position.

zDisconnect the monitor from the power outlet for about one minute.

zMake sure the computer is turned on.

zMake sure the monitor cable is properly connected to your computer.

zCheck to see if the monitor cable has bent pins.

zThe Energy Saving feature may be activated

zMake sure the Brightness and Contrast controls are set correctly.

zMake sure the monitor cable is properly connected to your computer.

zCheck to see if the monitor cable has bent pins.

zMake sure the computer Power button is on.

zMake sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

zCheck to see if the monitor cable has bent pins.

zMake sure the computer is turned on.

zIf you are using a non-VESA-DDC standard video card, turn the DDC1 / 2B feature Off.

zThe picture may need degaussing.

zRemove any nearby magnetic objects.

zFace the monitor toward the East for the best picture quality.

zCheck the Color Temperature.

zMake sure the monitor cable is properly connected to your computer.

zCheck to see if the monitor cable has bent pins.

zAdjust the Brightness and Contrast controls.

zCheck your video card and it's owner's manual instructions for it may be a non-VESA-DDC Standard card.

zAdjust the Horizontal and/or Vertical Size.

zAdjust the Zoom.