8. Before you call an engineer
If, contrary to expectation, you have any prob- lems using this
Your
•There is no power supply: check the power supply.
•Parental control is on: switch the parental con- trol off.
•A programmed recording is currently being made: if desired, cancel the programmed recording. Please see the section ‘Problems and solutions for programmed recordings’ in chapter ‘Programming a recording (TIMER)’.
•There is a technical problem: disconnect from the mains power supply for 5 minutes, then
If this doesn’t help, you could reset your TV- Video Combi to the default factory settings.
Resetting devices to default factory settings
*Attention: all the information stored (time and date, TIMER) will be cleared.
1.Switch the
same time for 2 seconds or more.
Cassette is jammed in the
•Don’t use force. Pull out the mains plug for the moment. Then, call an engineer.
Remote control does not work:
•Remote control not pointed toward the TV- Video Combi: point it at the
•There is a technical problem: take out the bat- teries, wait for 10 seconds and place them back.
•Batteries have run out: Change the batteries.
No picture when you play back a cassette:
•There is no recording on the cassette: Change
the cassette.
Poor picture quality when you play back a cassette:
•Your TV is not properly adjusted.
•The cassette is badly worn or of poor quality: Use new cassette.
•Tracking is not properly adjusted: turn to sec- tion ‘Manual tracking’.
•Magnetism from nearby appliances and geo- magnetism might affect the colour of the TV picture. Move the
No recording possible:
•The TV channel you want to record is not stored or you selected the wrong programme number: Check TV channels stored.
•A cassette was inserted that does not have the security tab (cannot be used to record): cover the hole with adhesive tape or use a cassette with an intact security tab. For more informa- tion, please see the section 'Preventing acci- dental erasing' in chapter 'Manual recording'.
•‘PDC’ switched on but ‘PDC time’ wrong: enter ‘PDC time’ exactly to the minute. Have your
aerial checked.
The wrong TV channel has been selected after you have programmed a recording using the VIDEO Plus+® system:
1.Enter the PlusCode number.
2.Confirm with 
.
3.Check the programme number/channel name in the ‘PROG.’ input field.
4.If this does not correspond to the desired TV channel, select the input field and change the programme number/channel name.
5.Confirm with STATUS/EXIT .
Smart Clock does not work
•You have stored on programme number ‘P01’ a TV channel that does not transmit Fasttext. Store on ‘P01’ a TV channel that transmits Fasttext.
•Poor Fasttext reception. Store a TV channel on ‘P01’ with good Fasttext reception.
•You have not activated the Smart Clock func- tion. Switch the function ‘ON’.
You can also call the customer service centre in your country.
The telephone numbers can be found on the back of this operating manual. Have the model number (MODEL NO.) and the production num- ber (PROD. NO.) of your
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