Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen Vertical flicker appears

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Push the Auto button.

Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

Push the Auto button.

Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Push the Auto button.

Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

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Philips 170B2M user manual Troubleshooting

170B2M specifications

The Philips 170B2M is a well-designed monitor that stands out for its combination of performance, functionality, and environmental sustainability. Aimed primarily at business professionals and home office users, this monitor features a 17-inch display that offers vibrant visuals and crisp image quality, making it suitable for a wide range of applications.

One of the key features of the Philips 170B2M is its excellent display technology. The monitor utilizes a 1280 x 1024 resolution, which delivers sharp images and clear text, ensuring that users can comfortably engage in activities such as spreadsheet work, graphic design, or video streaming without straining their eyes. The monitor also employs advanced color reproduction techniques, resulting in a rich palette that enhances both graphics and videos.

The 170B2M comes equipped with an adaptive sync technology that reduces screen tearing and stuttering, creating a seamless viewing experience, particularly for those who enjoy gaming or watching action-packed films. Philips' SmartContrast technology automatically adjusts contrast settings based on the content displayed, optimizing the visuals for different use cases.

Additionally, the monitor features a range of connectivity options, including VGA and DVI ports, which ensure compatibility with various devices. This flexibility is particularly beneficial for users who may need to connect multiple computers or laptops throughout their workday.

Another important characteristic of the Philips 170B2M is its focus on sustainability. The monitor is designed with eco-friendly materials and incorporates energy-saving technologies. The Energy Star certification demonstrates the product's efficiency, lower energy consumption, and reduced carbon footprint, appealing to environmentally conscious users and businesses looking to promote sustainable practices.

Ergonomically, the Philips 170B2M offers height-adjustable and tiltable features, allowing users to customize their viewing positions for maximum comfort. This is particularly valuable for extended work sessions, as it helps reduce neck and back strain.

In summary, the Philips 170B2M is a versatile monitor that combines high-quality display capabilities with sustainability and ergonomic design. Its features make it an excellent choice for both corporate settings and home offices, catering to users who value both performance and environmental responsibility. Whether for professional tasks or leisure activities, the 170B2M delivers an efficient and enjoyable experience.