Philips Pixel Defect Policy

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

 

ACCEPTABLE LEVEL

MODEL

 

190SW9

 

 

 

1 lit subpixel

 

3 or fewer

 

 

 

2 adjacent lit subpixels

 

1 or fewer

 

 

3 adjacent lit subpixels (one white pixel)

 

0

 

 

 

Distance between two bright dot defects*

 

>15mm

 

 

 

Total bright dot defects of all types

 

3 or fewer

 

 

 

BLACK DOT DEFECTS

 

ACCEPTABLE LEVEL

MODEL

 

190SW9

 

 

 

1 dark subpixel

 

5 or fewer

 

 

 

2 adjacent dark subpixels

 

2 or fewer

 

 

3 adjacent dark subpixels

 

0

 

 

 

Distance between two black dot defects*

 

>15mm

 

 

 

Total black dot defects of all types

 

5 or fewer

 

 

 

TOTAL DOT DEFECTS

 

ACCEPTABLE LEVEL

MODEL

 

190SW9

 

 

 

Total bright or black dot defects of all types

 

5 or fewer

 

 

 

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Philips 190SW9 user manual Pixel Defect Tolerances