9.Troubleshooting & FAQs
9.3 | General FAQs |
Q1: | When I install my monitor what should |
| I do if the screen shows 'Cannot |
| display this video mode'? |
Ans.: | Recommended resolution for this |
| monitor: 1920 x 1080 @60Hz. |
v Unplug all cables, then connect your PC to the monitor that you used previously.
v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920 x 1080 pixels.
v Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz.
v Shut down your computer, disconnect your
old monitor and reconnect your Philips Monitor.
v Turn on your monitor and then turn on your PC.
Q2: | What is the recommended refresh |
| rate for Monitor? |
Ans.: | Recommended refresh rate in Monitors |
| is 60Hz, In case of any disturbance on |
| screen, you can set it up to 75Hz to see |
| if that removes the disturbance. |
Q3: | What are the .inf and .icm files on the |
| |
| (.inf and .icm)? |
Ans.: | These are the driver files for your |
| monitor. Follow the instructions in your |
| user manual to install the drivers.Your |
| computer may ask you for monitor |
| drivers (.inf and .icm files) or a driver |
| disk when you first install your monitor. |
| Follow the instructions to insert the ( |
| companion |
| package. Monitor drivers (.inf and .icm |
| files) will be installed automatically. |
Q4: | How do I adjust the resolution? |
Ans.: | Your video card/graphic driver and |
| monitor together determine the |
| available resolutions.You can select the |
| desired resolution under Windows® |
| Control Panel with the "Display |
| properties". |
Q5: | What if I get lost when I am making |
| monitor adjustments via OSD? |
Ans.: | Simply press the OK button, then select |
| 'Reset' to recall all of the original factory |
| settings. |
Q6: | Is the LCD screen resistant to |
| scratches? |
Ans.: | In general it is recommended that |
| the panel surface is not subjected to |
| excessive shocks and is protected from |
| sharp or blunt objects.When handling |
| the monitor, make sure that there is |
| no pressure or force applied to the |
| panel surface side.This may affect your |
| warranty conditions. |
Q7: | How should I clean the LCD surface? |
Ans.: | For normal cleaning, use a clean, soft |
| cloth. For extensive cleaning, please use |
| isopropyl alcohol. Do not use other |
| solvents such as ethyl alcohol, ethanol, |
| acetone, hexane, etc. |
Q8: | Can I change the color setting of my |
| monitor? |
Ans.: | Yes, you can change your color setting |
| through OSD control as the following |
| procedures: |
| v Press "OK" to show the OSD (On |
| Screen Display) menu |
| v Press "Down Arrow" to select the |
| option "Color" then press "OK" to |
| enter color setting, there are three |
| settings as below. |
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