7.Troubleshooting & FAQs

7.3

USB monitor FAQs

Q1:

My monitor is not recognized by my

 

laptop OS.

Ans.:

 

a.Ensure that you have installed the supplied driver/ software bundled with your monitor.

b.You can download latest “DisplayLink” driver from http://www.displaylink.com/support/ downloads.php

c.You may have to re-boot your laptop in order to recognize the USB monitor correctly.

Q2:

My monitor does not display picture/

 

flickers/ shuts off and on

 

Ans.:

 

 

 

 

 

a.

The monitor requires minimum

 

 

USB 2.0 port connection. It will not

 

 

work with older USB 1.x standard.

 

b.

Please ensure that the both the

 

 

connectors of the USB "Y" cable

 

 

are connected to your laptop’s USB

 

 

ports so the monitor can draw

 

 

enough power to activate.

 

c. In rare instances, if your laptop’s

 

 

2xUSB ports do not have enough

 

 

power output for the monitor, in

 

 

that case you may need to purchase

 

 

an optional DC adaptor.

 

 

 

 

 

Philips part

Description

 

Model of

 

number

 

 

adaptor

 

 

 

 

080G L19 41DV1

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V 15W CHINA

 

FCH 050300

080G L19 41DV2

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V/3A 15W USA

 

FUS 050300

080G L19 41DV3

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V 15W EUROPE

 

FEU 050300

Please contact www.philips.com/support or Local Monitor Help Desk for the details.

Q3:

My monitor does not start up with my

 

stand alone desktop PC. I cannot see

 

anything with Desktop PC.

Ans.:

Please note that the USB monitor not

 

designed to work with DOS yet. It

 

is meant to be used as a “secondary

 

display”, therefore it must be used with

 

a Laptop type of computer which has

 

a permanent primary display attached

 

to it.This is because USB monitor will

 

display images only after the Windows

 

login screen appears, as by then the

 

monitor is recognized by the system.

Q4:

Can I use my PC on Linux/ Apple

 

system (systems other than Windows).

Ans.:

Not at the moment.

Q5:

I cannot find any adjustments on the

 

monitor.

Ans.:

As the monitor works directly from

 

USB ports, it does not require any

 

adjustments at all. It is fully plug and play.

Q6:

I cannot find power on off button on

 

the montior.

Ans.:

You do not require any power button

 

as there is no direct power connection

 

for the monitor. Once you shut off your

 

laptop, or remove the USB connectors,

 

the monitor will turn off completely.

Q7:

Do I need to use USB 2.0 or USB 3.0

 

ports?

Ans.:

You can use both technologies from

 

the PC side. The monitor has USB 2.0

 

input.

29

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Philips 221S3UCB/27 user manual USB monitor FAQs

221S3U, 221S3UCB/27 specifications

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