7 Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Philips 225B2CB/00, 225BL2 user manual Troubleshooting, No Picture Power LED not lit, Screen says
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225B2CB/00, 225B2, 225BL2 specifications

The Philips 225B2 and 225BL2 monitors are part of Philips' commitment to delivering high-quality display solutions that cater to both professional and casual users. These models stand out with their impressive technical specifications and user-centric features that enhance productivity while maintaining a focus on sustainability.

The Philips 225B2 boasts a 21.5-inch Full HD display with a crisp resolution of 1920 x 1080 pixels. This model utilizes IPS technology, which ensures vibrant colors and wide viewing angles, making it ideal for collaborative work environments where multiple users need to view the screen simultaneously. With a brightness level of 250 nits, the display is suitable for both well-lit offices and home environments, delivering clear visibility without straining the eyes.

One of the standout features of the Philips 225B2 is its Adaptive Sync technology. This feature synchronizes the monitor's refresh rate with the graphics card's output, minimizing screen tearing and providing a smoother visual experience during gaming or video playback. Coupled with a response time of just 4ms, users can enjoy seamless motion without blur.

The Philips 225BL2 version is tailored for eco-conscious consumers, incorporating energy-efficient technologies that reduce power consumption. This model is compliant with the EnergyStar and TCO Certified standards, underscoring Philips' dedication to sustainability. The monitors also include features such as LowBlue Mode and Flicker-free technology, which help reduce eye strain during prolonged use, making them an excellent choice for office tasks or multimedia consumption.

Both monitors come equipped with multiple connectivity options, including HDMI, VGA, and DisplayPort, ensuring compatibility with a wide range of devices. The ergonomic design features height adjustment, tilt, and swivel capabilities, allowing users to customize the setup for maximum comfort.

In summary, the Philips 225B2 and 225BL2 models combine impressive display technologies and user-friendly features that enhance productivity while prioritizing sustainability. With their stylish design and robust performance, these monitors are suitable for various applications, from professional use to home entertainment, making them an excellent choice for today’s discerning consumers.
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