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Philips user manual Troubleshooting & FAQs, 225BL2 225B2, Customer care and warranty

Models: 225B2 225BL2

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225BL2

225BL2

225B2

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EN User manual		1
Customer care and warranty		34
Troubleshooting & FAQs		46

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Philips user manual Troubleshooting & FAQs, 225BL2 225B2, Customer care and warranty

Contents

Customer care and warranty Troubleshooting & FAQs225BL2 225B2 Table of Contents Warnings 1. ImportantThe casing cover should be opened only by qualified service personnel ServiceDo not leave your monitor in a car/trunk under direct sun light 1.2 Notational DescriptionsWaste Electrical and Electronic Equipment WEEE 1.3 Disposal of product and packing materialRecycling Information for Customers 2. Setting up the monitor Connecting to your PC Description of the On Screen Display What is On-Screen Display OSD? Insert the height adjustment pin lock before lifting the monitor Remove the height adjustment pin lock before adjusting the heightResolution notification Zero power switch2.3 Remove Base Stand and Base Remove the Base Stand 1. Extend the monitor base to its maximum height1. Remove the 8 screw covers Remove the Base Condition For VESA standard mounting applications2. Remove the 4 screws and then remove the base from the monitor 100mm 100mmWhy do I need it? 3. Product informationHow to enable SmartImage? Except using key to scroll down, you can also3.2 SmartContrast What is it? 3.3 SmartSaturate You can adjust more options without wizard by Standard pane Installation Follow the instruction and complete the installation3.5 Philips SmartControl Premium First launch -WizardYou can follow the instruction and do the adjustment Start with Standard pane Adjust menuCancel prompts user if you want to cancel installation 4. To return to Color home pane, click the Cancel button You can follow the instruction and do the adjustmentColor menu Refer to below table for sub-menu item base on your inputFirst color Calibration Screen User can enter PIN between 4 and 9 digits numbers only OptionAuto Pivot On single input displays, this pane will not be visibleContext Sensitive menu Task Tray Menu Enabled Hot key User present in frontPixels and Sub pixels 3.7 Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects One lit red, green or blue sub pixel Two adjacent lit sub pixelsACCEPTABLE LEVEL BRIGHT DOT DEFECTSBLACK DOT DEFECTS TOTAL DOT DEFECTSPicture/Display 4 Technical SpecificationsPower This data is subject to change without notice This data is subject to change without notice 4.1 Resolution & Preset Modes Maximum Resolution For 225B2/225BL25 Regulatory Information CE Declaration of Conformity Benefits of EPEATThis product is in conformity with the following standards EN61000-3-22006 Limits for Harmonic Current EmissionFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication Polish Center for Testing and Certification Notice 2. nur original-Ersatzteile verwendet werden Ergonomie Hinweis nur Deutschland3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird ACHTUNG BEIM AUFSTELLEN6 Customer care and warranty What is excluded? Country F1rst Choice Contact InformationCode Telephone numberYour Guarantee in Central and Eastern Europe Consumer Information Centers Address 4/5 Dursley Road,Yenorra, NSW Alameda Raja Gabaglia, 188 - 10AndarAddress 28 Walls Rd Penrose Auckland Phone 0800 Fax Singapore installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S.VIRGIN ISLANDS Page If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer Common Problems 7 Troubleshooting & FAQsImaging Problems USB problem Audio problemre-installed Changed video graphic adapter to another one 7.2 SmartControl Premium FAQsUpdated video driver Run Windows Update and updated monitor and/or video driverPage 7.3 General FAQs Q7 How should I clean the LCD surface? Page 2010 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without noticeVersion 225B2/225BL2