8.Troubleshooting & FAQs

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms.

8.3 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920x1080@60Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920x1080 pixels.

•Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920x1080@60Hz.

•Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

•Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

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Philips 227E4LSB warranty General FAQs
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227E4LSB specifications

The Philips 227E4LSB is a cutting-edge monitor designed to enhance the viewing experience for both casual and professional users. Boasting a sleek and stylish design, the Philips 227E4LSB not only aims to deliver exceptional performance but also to complement any workspace elegantly.

One of the prominent features of the Philips 227E4LSB is its 21.5-inch Full HD display, which offers a resolution of 1920 x 1080 pixels. This high definition ensures crisp images and vibrant colors, making it ideal for various applications such as multimedia consumption, gaming, and productivity tasks. The monitor employs advanced panel technology that provides impressive viewing angles, allowing users to view the screen comfortably from different positions without experiencing distortion or color shifts.

The Philips 227E4LSB incorporates SmartContrast technology, which dynamically adjusts the contrast and brightness based on the content being displayed. This feature enhances the visual quality of images and videos by ensuring that dark scenes are deeper, and bright scenes are more vivid. Additionally, the monitor supports 16.7 million colors, providing a rich, lifelike representation of visuals, making it perfect for graphic designers and photographers who require precise color accuracy.

Another significant aspect of the Philips 227E4LSB is its energy-efficient design. It meets Energy Star standards, which means it consumes less power without compromising performance, making it environmentally friendly and cost-effective for users. The monitor also boasts a low input lag, making it an excellent choice for gamers who require swift response times to ensure an immersive experience.

The connectivity options of the Philips 227E4LSB are comprehensive, featuring HDMI, DVI, and VGA ports. This versatility allows users to connect various devices seamlessly, whether it’s a laptop, desktop, or gaming console. The built-in speakers add convenience, negating the need for external audio sources for everyday tasks.

In conclusion, the Philips 227E4LSB is a well-rounded monitor that combines striking design, advanced display technologies, and energy efficiency. Whether for work, entertainment, or creative endeavors, this monitor provides an impressive viewing experience, making it a popular choice among users seeking quality and functionality in one package.
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