Troubleshooting | Sharp MX-C381, MX-C311 specification

Troubleshooting

This sections contains answers to frequently asked questions and explains how to remove paper misfeeds.

XFREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . 136 XREMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . . . . 142

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Sharp MX-C381, MX-C311 quick start Troubleshooting, Xfrequently Asked Questions Xremoving Misfeeds

Contents

Troubleshooting System settingsCopying Printing Printed manuals For detailed information Operation Guide Checking the IP Address Settings keySelect the all custom setting list in the touch panel Opening the Web pages Accessing the WEB Server in the Machine Downloading the Operation Downloading the Operation GuideGuide Web Table of Contents Printing Frequently Asked Questions Removing Misfeeds System SettingsPage Before usingi the machinei Part Names and Functions Front cover SuppliesBypass tray Drum cartridges Operation Panel Image send indicators Numeric keys Clear key Brightness adjustment key Using the Touch PanelMode select keys Using general keys Display selection key Checking the status of the machine User authentication methods User AuthenticationLogin by user number Login by login name and password Logging out How to log out 2nd screen Home Screen1st screen Data that can be checked Image Check Function PreviewConvenient uses of image check Example The image check screen for a received fax Using the document glass Using the automatic document feederPlacing Originals Place the originals face up with the edges aligned evenly Landscape original Originals Portrait originalDocument glass scale Mark Tray Print side Changing Paper in a TrayNames of the trays Loading paper in a tray Configure the tray settings in the touch panel Changing the tray settingsTouch the Paper Tray Settings key Touch the Tray Settings key Touch the Change key in Tray Touch the OK key Select settings in the touch panel Example Loading an envelope Loading paper in bypass tray Copying Base Screen of Copy Mode Special Modes key Paper select display11 2-Sided Copy key Output key Touch the Copy key Making CopiesTouch the Original key Touch the A4 key Make sure that the desired paper size is selected Touch the 1-Sided to 2-Sided key Touch the OK key Set the original size Touch the 2-Sided Copy key Correct sets Cancel scanning Cancel copying Tray Place the originalsInsert paper in the bypass Select the paper type Touch the paper type key of the bypass tray Selecting a tray Touch the Auto key Touch the OK key Touch the Colour Mode key Set the number of copies and press the Colour Start key Touch the Exposure key Selecting the Exposure and Image Type Correct sets Cancel scanning Cancel copying Original onto A4 paper Touch the Auto Image key Set the number of copiesPress the Colour Start key or the Black & White Start key ENLARGEMENT/REDUCTION Preset Ratios / Zoom Set the copy ratio to 55% With the key Touch the 50% key Side to be scanned must be face up! 2 Place the originals Touch the Interrupt key while the machine is printing Press the #/P key Storing a job program Touch the key of the desired job program Using a job programDeleting a job program Recall Special Modes Colour adjustments menu screenSpecial modes 1st screen Image edit menu screen Panel Selecting a Special ModeSelect settings in the touch Correct sets Cancel scanning Cancel copying Adding margins Margin Shift Convenient Copy FunctionsErasing peripheral shadows Erase Making copies in pamphlet format Pamphlet Copy Copying two original pages onto one sheet of paper 2in1 Copying a large number of originals at once Job Build Inverting the image Mirror Image Printing the date or a stamp on copies StampRepeating photos on a copy Photo Repeat Adjusting the sharpness of an image Sharpness Adjusting red/green/blue in copies RGB AdjustCopying in the centre of the paper Centring Reversing white and black in a copy B/W Reverse Adjusting the brightness of a copy Brightness Adjusting the colour Colour BalanceAdjusting the intensity of a copy Intensity Whitening faint colours in copies Suppress Background Copying multiple business cards Business Card Scan Copying thin originals Slow Scan ModePage Xprinting Xselecting Print Settings Xconvenient Printer Functions Open the File menu Select Print Select the print 1command in the applicationPrinting Click the Print button Select print settingsClick the Paper tab Select A4 Click the Help button Using printer driver help When the information icon appears To view Help for a specific setting Select paper settings Setting the paper sizeOpen the page setup Window in TextEdit Execute printing from TextEdit Select print settings and click the Print buttonPrinting a file Cancelling Printing AT the Machine Printer in the Operation Guide Selecting Print SettingsClick the Paper tab Select A5 Select Fit To Paper Size Select A4 Macintosh Fitting the print image to the paper Fit To Paper Size Convenient Printer FunctionsPrinting on both sides of the paper 2-sided printing Printing a colour image in greyscale Black and White Print Printing multiple images on one page N-Up PrintingStapling printed pages Staple Machine also has these functions Page Forward Xconvenient Dialling Methods Faxing Base Screen of FAX Mode Resend key / Next Address key Image settings Make sure that the size of the placed original is displayed Sending a FAXTouch the Image Send key Touch the Send Size key Changing the Size of a FAXTouch the Original key Touch the 2-Sided Booklet key Touch the A3 key Touch the OK key Enter the fax number of the first destinationPress the Black & White Start key Touch the Manual key Touch the key to darken the exposure Changing the Exposure Touch the Half Tone key Changing the ResolutionTouch the Resolution key Touch the Fine key Storing an individual key Storing a FAX NumberTouch the Address Control key Touch the Address Book key Touch the Initial text box Touch the Add New key Touch the Fax Data Receive/Forward key Touch the Fax Settings key Transfer the received data to another device? CancelOK Touch the To key Convenient Dialling MethodsOne-touch keys Resending Enter the 3-digit search number with the numeric keys Speed dialling Touch the Speaker key Dialling using the speaker Original Broadcast CCC CCC 1st screen 2nd screen Special FAX Modes Set the erasure width to 15 mm with the keys Touch the Special Modes keyTouch the Erase key Cancel scanning Convenient FAX Functions Sending a fax directly from a computer PC-Fax Page Scanning Internet fax mode Scan modes USB memory modePC scan mode Data entry mode Address Entry key Base Screen of Scan ModeSend Settings key Touch the Address Entry key Touch the To key Scanning AN OriginalTouch the Image Send key Touch the Scan tab Press the Colour Start key or Black & White Start key Modes Changing the Exposure and Original Image Type 105 Touch the 300X300dpi key Touch the OK key Touch the Resolution key 107 Changing the File Format Touch the High key Select the destination and press the Colour Start keyTouch the Tiff key 109 Storing a Destination 110 One-touch key Convenient Transmission Methods Touch the Resend key Search number sending 114 115 Special Scan Modes Scan mode 117 118 Erasing peripheral shadows on the image Erase Convenient Scanner FunctionsWhitening faint colours in the image Suppress Background Scanning both sides of a card onto a single page Card Shot Scanning many originals at once Job Build Xdocument Filing Xquickly Saving a JOB Quick File Document filing Uses of the document filing function Document FilingCopy Print Document filing is convenient This situation Touch the Quick File key Touch the OK key Quickly Saving a JOB Quick File Touch the User Name key Touch the File key 126 127 Touch the Scan to HDD tab Saving a Document only Scan to HDD 129 Select the file and print it Printing a Saved File Xsystem Settings System settings Displaying the system settings screen System SettingsWhat you can do in the system settings Settings Description System settings administrator Page Xfrequently Asked Questions Xremoving Misfeeds Troubleshooting Making a copy of a non-standard size original Frequently Asked Questions Place paper in the bypass tray Printing on envelopes Tray Settings Select settings in the printer driver Check details on the job Changing the paper size used for a print job Checking the machines communication record Adjusting the volume of the ringer AInstructions for removing Removing MisfeedsMisfeed appear here Misfeed location 143 Page About the colour adjustments menu MX-C311/MX-C381 Quick Start Guide