9

Trouble shooting

• Check that the remote control is not

This section describes commonly-encountered

locked. See Section 7.4 Select remote control

setting for details.

issues and accompanying solutions.

 

9.1Communication issues

The TV does not communicate with external interactive terminal:

Check that the card slot is enabled. See Section 4.6.2 Access CAM services for details.

9.2Picture issues

No picture

Check that the Blank current channel feature is not switched on. See Section 7.16 Select blank current channel for details.

9.3Other issues

The character 'F' appears on the TV screen.

This means that the TV is currently in factory mode.

Press and hold the MENU button at the side of the TV for a few seconds.This will reset the TV to normal operation.

No respond from TV when using guest mode remote control.

This means that high security mode has been set to On.

Select Setup menu > Remote control. Set High security mode to Off.

BDS mode not working.

Check that the mode is not switched on. Switch the TV off and on to reset.

Remote control does not work

Check that the batteries are not faulty. EN-24

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Philips 22HFL3350D, 32HFL3350D manual Trouble shooting, Communication issues, Picture issues, Other issues