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10 Customer care and warranty |
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Note | Proximity of Pixel Defects | |||||||
A red or blue bright dot must be more than 50 | Because pixel and sub pixels defects of the | |||||||
percent brighter than neighboring dots while | same type that are near to one another may be | |||||||
a green bright dot is 30 percent brighter than | more noticeable, Philips also specifies tolerances | |||||||
neighboring dots. | for the proximity of pixel defects. | |||||||
Black Dot Defects |
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Black dot defects appear as pixels or sub pixels |
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that are always dark or 'off'.That is, a dark dot is |
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a |
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the monitor displays a light pattern.These are |
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the types of black dot defects. |
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Pixel Defect Tolerances | ||||||||
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| In order to qualify for repair or replacement | ||||
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| due to pixel defects during the warranty period, | ||||
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| a TFT Monitor panel in a Philips flat panel | ||||
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| monitor must have pixel or sub pixel defects | ||||
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| exceeding the tolerances listed in the following | ||||
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| tables. | ||||
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BRIGHT DOT DEFECTS |
| ACCEPTABLE LEVEL | ||||||
1 lit subpixel |
| 3 | ||||||
2 adjacent lit subpixels |
| 1 | ||||||
3 adjacent lit subpixels (one white pixel) |
| 0 | ||||||
Distance between two bright dot defects* |
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| >15mm | |||||
Total bright dot defects of all types |
| 3 | ||||||
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BLACK DOT DEFECTS |
| ACCEPTABLE LEVEL | ||||||
1 dark subpixel |
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| 5 or fewer | |||||
2 adjacent dark subpixels |
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| 2 or fewer | |||||
3 adjacent dark subpixels |
| 0 | ||||||
Distance between two black dot defects* |
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| >15mm | |||||
Total black dot defects of all types |
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| 5 or fewer | |||||
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TOTAL DOT DEFECTS |
| ACCEPTABLE LEVEL | ||||||
Total bright or black dot defects of all types |
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| 5 or fewer |
Note
1.1 or 2 adjacent sub pixel defects = 1 dot defect
2.This monitor is
3.
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