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Philips 240SW9 Green, red, blue, dark, and white dots remains, Adjust blue power on light

Models: 240SW9

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Troubleshooting

Green, red, blue, dark, and white dots remains

Adjust blue "power on" light

●The remaining dots are normal characteristic of the liquid crystal used in today’s technology.

●Adjust blue "power on" light using the power LED of Setup in OSD Main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Philips 240SW9 Green, red, blue, dark, and white dots remains, Adjust blue power on light, Return To Top Of The Page

Contents

Philips LCD Monitor Electronic User’s Manual e-ManualSafety Precautions and Maintenance FAQs Troubleshooting Safety and Troubleshooting InformationSafety precautions and maintenance MaintenanceService RETURN TO TOP OF THE PAGESafety and Troubleshooting General FAQs Screen Adjustments FAQs Frequently Asked QuestionsGeneral FAQs Ergonomics, Ecology and Safety Standards TroubleshootingQ Will the LCD monitor accept an interlaced signal under PC models? Q What if I get lost when I am making monitor adjustments?Q What is the Auto function? Note Auto function is available in selected models onlyQ Can the Philips LCD Monitor be mounted on the wall? Q How should I clean the LCD surface?QCan I change the color setting of my monitor? RETURN TO TOP OF THE PAGE Screen AdjustmentsCompatibility with other Peripherals Q How do LCDs compare to CRTs in terms of radiation?Q What is a USB hub ? LCD Panel TechnologyQ What is USB Universal Serial Bus? Q What is a Liquid Crystal Display?Q What are the advantages of TFT LCD compared with CRT? Q Why is vertical frequency of 60Hz optimal for an LCD monitor?Q What differentiates passive matrix LCDs from active matrix LCDs? Q What kind of wide-angle technology is available? How does it work?Q What is the CE mark? Ergonomics, Ecology and Safety StandardsQ Why is there no flicker on an LCD Monitor? Q Does the LCD monitor conform to general safety standards?More information is provided in the Regulatory Information section RETURN TO TOP OF THE PAGEHaving this problem TroubleshootingCommon Problems Imaging ProblemsVertical flicker appears An after-image remains after the power has been turned offDisplay position is incorrect Image vibrates on the screen Horizontal flicker appears The screen is too bright or too darkRETURN TO TOP OF THE PAGE Adjust blue power on lightGreen, red, blue, dark, and white dots remains Congratulations Regulatory InformationTCO03 Information Available for selective modelsRETURN TO TOP OF THE PAGE Recycling Information for CustomersWaste Electrical and Electronic Equipment-WEEE E-mail argent.chan@philips.comRETURN TO TOP OF THE PAGE CE Declaration of ConformityEnergy Star Declaration RETURN TO TOP OF THE PAGEFederal Communications Commission FCC Notice U.S. Only RETURN TO TOP OF THE PAGEUnited States Only FCC Declaration of ConformityDeclaration of Conformity for Products Marked with FCC Logo Commission Federale de la Communication FCC DeclarationMIC Notice South Korea Only Polish Center for Testing and Certification NoticeEN 55022 Compliance Czech Republic Only RETURN TO TOP OF THE PAGEADVARSEL North Europe Nordic Countries InformationVARNING RETURN TO TOP OF THE PAGEIRROTTAA PISTORASIASTA Plassering/Ventilasjon Paikka/IlmankiertoSIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FORInformation for UK only How to connect a plugEnd-of-Life Disposal WARNING - THIS APPLIANCE MUST BE GROUNDINGChina RoHS RETURN TO TOP OF THE PAGE Safety Information Electric, Magnetic and Electromagnetic Fields EMFRETURN TO TOP OF THE PAGE Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Safety and Troubleshooting FAQs TroubleshootingNotational Descriptions About This ManualAbout This Guide About This Guide Notational DescriptionsRETURN TO TOP OF THE PAGE 2008 Koninklijke Philips Electronics NVAutomatic Power Saving Physical Specification Pin Assignment SmartSharpness Lead-free Product Technical SpecificationsResolution & Preset Modes Philips Pixel Defect Policy What is it?1. Press to launch the SmartImage on screen display SmartContrast RETURN TO TOP OF THE PAGEWhat is it? What is it?Why do I need it? Why do I need it?SCANNING Technical SpecificationsLCD PANEL VIDEOThis data is subject to change without notice Resolution & Preset Modes15 factory preset modes RETURN TO TOP OF THE PAGEVESA Mode Automatic Power SavingPower Management Definition ResolutionSignal Assignment Physical SpecificationsSignal Assignment Signal AssignmentAssignment Pin No. AssignmentPin No Product ViewsRETURN TO TOP OF THE PAGE Physical FunctionTilt RETURN TO TOP OF THE PAGEProduct Features Technical Specifications Resolution & Preset Modes Philips Pixel Defect PolicyPhilips Flat Panel Monitors Pixel Defect Policy Automatic Power Saving Physical Specification Pin AssignmentProximity of Pixel Defects MODEL BRIGHT DOT DEFECTSACCEPTABLE LEVEL 1 lit subpixelPhilips Pixel Defect Policy 1 or 2 adjacent sub pixel defects = 1 dot defectRETURN TO TOP OF THE PAGE System support and requirement Installation Start to use Q&A SmartManage & SmartControl II Selective ModelsSmartManage Features and Benefits Philips SmartControl ll IntroductionSmartManage Features and Benefits Philips SmartControl1. Installer - Install Shield Welcome InstallationSystem support and requirement 2. Installer - Install Shield Legal 3. Installer - Install Shield Program FilesYou can launch after installation complete 4. Installer - Installation ProcessFollow the instruction and complete the installation SmartManageSmartManage SmartManage Start to use 1. First launch -Wizard2. Start with Standard pane Adjust menu Display in DigitalSmartManage Color menu Display in Digital3. Quick View loads the before/after images 1. Show Me starts color calibration tutorial2. Start - starts the 6-step color calibration sequence SmartManageFirst color Calibration Screen To return to Plug-in home pane select the plug-in tab Once a PIN is entered and accepted, the following dialog box appears Disable Theft button opens the following pane 1. Displays current preference settings OptionAudio Pivot HelpUser Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available Task Tray Menu Enabled Context Sensitive menuTask Tray Menu Disabled Page Q7. In a monitor with the Smartlmage feature, the sRGB scheme of color temperature function in SmartControl is not responding, why? RETURN TO TOP OF THE PAGEFront View Product Description Installing Your LCD MonitorFront View Produt Description Connecting to Your PC The Base Getting Started Optimizing PerformanceRear View 3 AC power input 4 Kensington anti-thief lockInstalling Your LCD Monitor Optimizing PerformanceRETURN TO TOP OF THE PAGE RESOLUTIONInstalling Your LCD Monitor Connecting to Your PC Connecting to Your PCAccessory Pack Power cordConnecting to Your PC available for selective models available for selective models2 Connect to PC a Turn off your computer and unplug its power cable The Base Attach the Base StandRETURN TO TOP OF THE PAGE Detach the Base StandRemove the Base Condition RETURN TO TOP OF THE PAGERemove the 4 screws and then remove the base from the LCD monitor The BaseThe Base RETURN TO TOP OF THE PAGE The BaseYour LCD Monitor Getting StartedGetting Started Use the information file .inf for Windows 98/2000/XP/Vista or laterFor Windows XP For Windows VistaRETURN TO TOP OF THE PAGE Getting StartedWhat is the On-Screen Display? On-Screen DisplayDescription of the On Screen Display Description of the On-Screen Display The OSD TreeThe OSD Tree On-Screen DisplayResolution notification RETURN TO TOP OF THE PAGEMIDDLE EAST Dubai Egypt Customer Care & WarrantyNORTH AMERICA Canada USA WARRANTY COVERAGEWhat is excluded? Your Philips F1rst Choice WarrantyWhat is covered? Thank you for purchasing this Philips monitorInformation Just a click awayJust a phone call away Your Philips F1rst Choice Warranty F1rst Choice Contact Information F1rst Choice Contact InformationWhat is excluded? Your Guarantee in Central and Eastern EuropeWhat is covered? Your Guarantee in Central and Eastern EuropeJust a phone call away become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific countryJust a click away BELARUS Consumer Information CentersEastern Europe BULGARIAHUNGARY CROATIAESTONIA HUNGARYROMANIA LATVIALITHUANIA SERBIA & MONTENEGRORUSSIA Latin AmericaSLOVENIA TURKEYCHILE ARGENTINABRASIL COLOMBIAPERU CanadaPARAGUAY URUGUAYCANADA PacificAsia AUSTRALIAINDIA CHINAHONG KONG MALAYSIA INDONESIAKOREA SINGAPORE PAKISTANPHILIPPINES TAIWANTHAILAND AfricaMiddle East MOROCCOConsumer Information Centers Your International Guarantee International GuaranteeInternational Guarantee Click here to access the Warranty Registration Card Your Philips F1rst Choice WarrantyUSALIMITED WARRANTY Computer Monitor WHAT IS COVERED?Before Requesting Service Where IS SERVICE AVAILABLE?Where CAN I GET MORE INFORMATION? TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS877 835-1838 or 919 TO GET WARRANTY SERVICE IN CANADAUnited States Guarantee MODEL # SERIAL #Just a phone call away Active matrix GlossaryA B C D E F G H I J K L M N O P Q R S T U V W X Y Z Amorphous silicon a-SiCCFLcold cathode fluorescent light Color temperatureBrightness ChromaticityEnergy Star Computers Program Contrast ratioD-SUB Digital Visual Interface DVI available for selective modelsRETURN TO TOP OF THE PAGE GammaGrayscale Liquid crystal IPS In Plane SwitchingLCD liquid crystal display LuminanceRefresh rate PixelPolarizer SmartContrastsRGB SmartResponseSmartManage Lite TrueVision TFTthin film transistorUSB or Universal Serial Bus Device Upstream Vertical refresh rateDownstream RETURN TO TOP OF THE PAGEDownload instructions Installing Your LCD monitor driverDownload and Print Installing your LCD monitor driver Download and PrintingRETURN TO TOP OF THE PAGE Printing instructionsTo print the manual Download and Print