Philips 241B4LP user manual SmartControl Premium FAQs

Models: 241B4LP

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8.Troubleshooting & FAQs

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be

re-installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.To find out, please right click My Computer and click on Properties->Hardware-> Device Manager. If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3 After installing SmartControl Premium, when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

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Philips 241B4LP user manual SmartControl Premium FAQs, Run Windows Update and updated monitor and/or video driver

241B4LP specifications

The Philips 241B4LP is a standout monitor designed for both professional and personal use, offering an impressive array of features that cater to a variety of needs. With a sleek design and advanced technology, it is ideal for those who prioritize performance and visual quality.

One of the key features of the Philips 241B4LP is its 24-inch display, which utilizes a Full HD resolution of 1920 x 1080 pixels. This allows for crisp and clear images, making it suitable for tasks ranging from graphic design to media consumption. The monitor boasts an IPS panel, which facilitates wider viewing angles and better color accuracy. This means that users can enjoy consistent colors from various positions, making collaborations with colleagues or friends more enjoyable.

The Philips 241B4LP integrates cutting-edge technologies to enhance the user experience. It comes equipped with an Ultra-Narrow Border design, which minimizes screen bezels. This aspect is particularly beneficial for multi-monitor setups, allowing for a more seamless transition across screens and a more immersive experience when gaming or working on extensive tasks.

Another notable feature is the SmartErgoBase, which enables users to adjust the height, tilt, swivel, and rotate the monitor to their desired position. This ergonomic capability helps reduce neck and back strain, making it a great choice for long hours of use. The monitor also supports VESA mounting, giving users the flexibility to customize their workspace further.

In terms of connectivity, the Philips 241B4LP is equipped with multiple ports, including HDMI, DisplayPort, and VGA, offering versatility in connecting with various devices. Additionally, the inclusion of built-in speakers adds convenience for users who prefer an all-in-one solution without the need for external audio equipment.

Energy efficiency is another hallmark of the Philips 241B4LP, which is certified with Energy Star and TCO certifications. This monitor uses environmentally friendly technologies that provide reduced power consumption without compromising performance.

In summary, the Philips 241B4LP is a feature-rich monitor that combines stunning visuals, ergonomic designs, and energy efficiency, making it an excellent choice for anyone looking to enhance their computing experience. Whether for work or play, this monitor aims to deliver exceptional performance and user satisfaction.