8.Troubleshooting & FAQs

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "after- imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your monitor will display unchanging static content.

•Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

Audio problem

No sound

•Check if audio cable is connected to PC and monitor correctly.

•Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off” position.

•Press “Volume” in OSD main control to adjust the volume.

USB problem

USB peripherals are not working

•Check if USB upstream cable is connected to your monitor correctly

•Turn your monitor OFF and ON once again. You may need to install/reinstall USB drivers in your PC and ensure hub is active.

•Reconnect your USB peripherals

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Philips 241B4LP user manual Power on light is too strong and is disturbing, Reconnect your USB peripherals
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241B4LP specifications

The Philips 241B4LP is a standout monitor designed for both professional and personal use, offering an impressive array of features that cater to a variety of needs. With a sleek design and advanced technology, it is ideal for those who prioritize performance and visual quality.

One of the key features of the Philips 241B4LP is its 24-inch display, which utilizes a Full HD resolution of 1920 x 1080 pixels. This allows for crisp and clear images, making it suitable for tasks ranging from graphic design to media consumption. The monitor boasts an IPS panel, which facilitates wider viewing angles and better color accuracy. This means that users can enjoy consistent colors from various positions, making collaborations with colleagues or friends more enjoyable.

The Philips 241B4LP integrates cutting-edge technologies to enhance the user experience. It comes equipped with an Ultra-Narrow Border design, which minimizes screen bezels. This aspect is particularly beneficial for multi-monitor setups, allowing for a more seamless transition across screens and a more immersive experience when gaming or working on extensive tasks.

Another notable feature is the SmartErgoBase, which enables users to adjust the height, tilt, swivel, and rotate the monitor to their desired position. This ergonomic capability helps reduce neck and back strain, making it a great choice for long hours of use. The monitor also supports VESA mounting, giving users the flexibility to customize their workspace further.

In terms of connectivity, the Philips 241B4LP is equipped with multiple ports, including HDMI, DisplayPort, and VGA, offering versatility in connecting with various devices. Additionally, the inclusion of built-in speakers adds convenience for users who prefer an all-in-one solution without the need for external audio equipment.

Energy efficiency is another hallmark of the Philips 241B4LP, which is certified with Energy Star and TCO certifications. This monitor uses environmentally friendly technologies that provide reduced power consumption without compromising performance.

In summary, the Philips 241B4LP is a feature-rich monitor that combines stunning visuals, ergonomic designs, and energy efficiency, making it an excellent choice for anyone looking to enhance their computing experience. Whether for work or play, this monitor aims to deliver exceptional performance and user satisfaction.
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