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Philips 241B4LPYCB user manual Customer Care & Warranty, Country, Price, 2SHQLQJ+RXUV, DooFhqwhu

Models: 241B4LPYCB

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8.2 Customer Care & Warranty

8. Customer care and warranty

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	CSP	+RWOLQH1XPEHU		Price	2SHQLQJ+RXUV

Austria	RTS	+43	0810 000206	€ 0.07	Mon to Fri : 9am - 6pm

Belgium	Ecare	+32	078 250851	€ 0.06	Mon to Fri : 9am - 6pm

Cyprus	Alman	800 92 256		Free of charge	Mon to Fri : 9am - 6pm

Denmark	Infocare	+45	3525 8761	Local call tariff	Mon to Fri : 9am - 6pm

Finland	Infocare	+358 09 2290 1908		Local call tariff	Mon to Fri : 9am - 6pm

France	Mainteq	+33	082161 1658	€ 0.09	Mon to Fri : 9am - 6pm
Germany	RTS	+49	01803 386 853	€ 0.09	Mon to Fri : 9am - 6pm

Greece	Alman	+30	00800 3122 1223	Free of charge	Mon to Fri : 9am - 6pm

Ireland	Celestica	+353 01 601 1161		Local call tariff	Mon to Fri : 8am - 5pm

Italy	Anovo Italy	+39	840 320 041	€ 0.08	Mon to Fri : 9am - 6pm

Luxembourg	Ecare	+352 26 84 30 00		Local call tariff	Mon to Fri : 9am - 6pm

Netherlands	Ecare	+31	0900 0400 063	€ 0.10	Mon to Fri : 9am - 6pm
Norway	Infocare	+47	2270 8250	Local call tariff	Mon to Fri : 9am - 6pm

Poland	MSI	+48	0223491505	Local call tariff	Mon to Fri : 9am - 6pm

Portugal	Mainteq	800 780 902		Free of charge	Mon to Fri : 8am - 5pm

Spain	Mainteq	+34	902 888 785	€ 0.10	Mon to Fri : 9am - 6pm

Sweden	Infocare	+46	08 632 0016	Local call tariff	Mon to Fri : 9am - 6pm

Switzerland	ANOVO CH	+41	02 2310 2116	Local call tariff	Mon to Fri : 9am - 6pm

United Kingdom	Celestica	+44	0207 949 0069	Local call tariff	Mon to Fri : 8am - 5pm

Contact Information for China:

Country	&DOOFHQWHU	&RQVXPHUFDUHQXPEHU

China	PCCW Limited	4008 800 008

Contact Information for NORTH AMERICA :

Country	&DOOFHQWHU	&RQVXPHUFDUHQXPEHU

U.S.A.	EPI-e-center	(877) 835-1838

Canada	EPI-e-center	(800)479-6696

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Philips 241B4LPYCB user manual Customer Care & Warranty, Country, Price, 2SHQLQJ+RXUV, DooFhqwhu, RqvxphuFduhQxpehu

Contents

241B4 Customer care and warrantyTroubleshooting & FAQs Table of Contents 1.1 Safety precautions and maintenance Warnings Use of controls, adjustments or procedures‡ Temperature 0-40C 32-95F ‡ Humidity 20-80% RH 1.2 Notational DescriptionsService Important information for Burn-in/Ghost imageWaste Electrical and Electronic Equipment WEEE 1.3 Disposal of product and packing materialabout/sustainability/ourenvironment productrecyclingservices.page Taking back/Recycling Information for Customers2. Setting up the monitor 2. Setting up the monitor2.1 Installation VGA Optional2. Setting up the monitor 3. Hold the base with both hands2.2 Operating the monitor The OSD Menu 2. Setting up the monitorDescription of the On Screen Display What is On-Screen Display OSD? Basic and simple instruction on the control keys5HVROXWLRQQRWLÀFDWLRQ Height adjustmentPivot Physical Function Tilt2.3 Remove the Base Assembly for VESA Mounting 100mm3. Image Optimization 3. Image Optimization3.1 SmartImage 3.2 SmartContrast 3.3 Philips SmartControl Premium‡ Adjust Menu allows you to adjust Brightness, Contrast, and Resolution 1. Show Me starts color calibration tutorial First Color Calibration Screen 3. Image Optimization OptionAuto Pivot‡ On single input displays, this pane will not be visible ‡ User can enter PIN between 4 and 9 digits numbers only Context Sensitive menu 1. In Control Panel, click System 3. In Performance section, click Settings3.4 SmartDesktop Guide Title Bar Options 3. Image Optimization 6PDUWHVNWRS3DUWLWLRQHÀQLWLRQV Image NameDescription into four4. PowerSensor 4. PowerSensorPicture/Display 5. Technical SpecificationsPower ConnectivityOperating Condition DimensionsWeight Environmental5.1 Resolution & Preset Modes 6. Power Management This data is subject to change without notice7. Regulatory Information ‡ 2006/95/EC Low Voltage Directive. ‡ 2004/108/EC EMC Directive Energy Star Declaration ‡ Réorienter ou déplacer l’antenne de réception North Europe Nordic Countries Information Placering/Ventilation China RoHSRoHS 7. Regulatory Infomation8. Customer care and warranty 8. Customer care and warranty8.1 Philips’ Flat Panel Monitors Pixel Defect Policy a green bright dot is 30 percent brighter than A red or blue bright dot must be more thanpercent brighter than neighboring dots while neighboring dotsPrice 8.2 Customer Care & WarrantyCountry 2SHQLQJ+RXUVCountry CountryRQVXPHUFDUHQXPEHU DOOFHQWHUContact Information for APMEA region 2SHQLQJKRXUV8. Customer care and warranty CountryCommon Problems 9. Troubleshooting & FAQs9.1 Troubleshooting Imaging Problems9.2 SmartControl Premium FAQs General FAQs Can I change the color setting of my How should I clean the LCD surface?For normal cleaning, use a clean, soft the panel surface is not subjected tomay cause burn in, also known as after-imaging or ghost imaging, on your screen. Burn-in, after-imaging, or ghost imaging is a well-known phenomenon in LCD panel technology. In most cases, the burned in or atter-imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off 2013 Koninklijke Philips Electronics N.V. All rights reserved 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH Version M4241BE1T