8.Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 × 1080 pixels.

•Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 × 1080 @ 60 Hz.

•Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

•Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

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Philips 246V5 user manual General FAQs, Image appears blurred, indistinct or too dark
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246V5 specifications

The Philips 246V5 is a versatile monitor designed to cater to both professional and personal requirements, offering impressive features that enhance the user experience. With a sleek design and a 24-inch display, this monitor is particularly well-suited for everyday tasks, gaming, and multimedia consumption.

One of the standout features of the Philips 246V5 is its Full HD resolution, with 1920 x 1080 pixels. This provides sharp and detailed images, making it ideal for graphic design, video editing, and viewing high-definition content. The monitor employs an advanced LED-backlit technology that ensures vibrant colors and good contrast levels. The wide viewing angles allow users to enjoy consistent picture quality even when viewed from the sides, making it suitable for group presentations or family movie nights.

The Philips 246V5 includes several features that focus on user comfort and eye protection. It is equipped with Flicker-Free technology that reduces eye strain during long hours of usage. Additionally, the LowBlue mode helps to minimize blue light exposure, which is known to cause eye fatigue. This combination of technologies makes it an excellent choice for professionals who spend extended periods in front of a screen.

Another notable characteristic of the monitor is its design. The Philips 246V5 features a modern, slim bezel that gives it a sophisticated look, making it an attractive addition to any workspace or home environment. The adjustable stand allows users to tilt the monitor to their preferred angle, enhancing ergonomic comfort.

Connectivity options are another strong point of the Philips 246V5. The monitor includes multiple ports, such as HDMI and VGA, enabling compatibility with various devices, including computers, gaming consoles, and laptops. This flexibility makes it a practical choice for both work and play.

In conclusion, the Philips 246V5 is a reliable monitor that offers excellent performance, comfort, and style. Its Full HD resolution, user-friendly features, and versatile connectivity options make it suitable for a wide range of applications, whether for professional use or casual entertainment. With its combination of aesthetics and functionality, the Philips 246V5 stands out as a noteworthy option in the competitive monitor market.
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