8. Customer care and warranty

8.Customer care and warranty

8.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

subpixel

pixel

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

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Philips 247E3L Customer care and warranty, Philips’ Flat Panel Monitors Pixel Defect Policy, Pixels and Sub pixels
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247E3L specifications

The Philips 247E3L is a versatile LED monitor designed to deliver stunning visuals and exceptional performance, making it an ideal choice for both professional and casual users. With its elegant design and numerous features, this monitor stands out in the competitive market.

One of the main attractions of the Philips 247E3L is its stunning 24-inch Full HD display, boasting a resolution of 1920 x 1080 pixels. This ensures that images are sharp, clear, and vibrant, providing an immersive viewing experience whether you're working on graphic design, playing games, or watching movies. The monitor features an ultra-narrow bezel, contributing to a clean and modern aesthetic that can enhance any workspace.

The Philips 247E3L utilizes advanced technologies to improve visual quality and performance. The IPS (In-Plane Switching) panel allows for excellent color reproduction and wide viewing angles, ensuring consistent image quality from various perspectives. This is particularly beneficial for collaborative work or for users who need to share their screen with others. Additionally, the monitor supports a 60Hz refresh rate, which is suitable for most applications while providing smooth motion for video playback and casual gaming.

Another noteworthy feature of the Philips 247E3L is its commitment to eye care. The monitor includes Flicker-Free technology, which reduces eye strain by minimizing flicker on the screen. Additionally, it incorporates Low Blue Mode, which filters harmful blue light emissions, making it easier on the eyes during extended usage.

Connectivity options are abundant with the Philips 247E3L. It features multiple inputs, including HDMI and VGA, allowing users to connect a range of devices such as laptops, PCs, and gaming consoles. This versatility makes it easy to integrate the monitor into various setups.

In terms of design, the Philips 247E3L is both stylish and functional. Its sleek profile and adjustable stand provide ergonomic benefits, enabling users to find the most comfortable viewing position. Furthermore, the monitor is VESA mount compatible, giving users the option to mount it on a wall or adjustable arm for a more customized workspace.

In summary, the Philips 247E3L is a feature-rich monitor that combines aesthetic appeal with practical technology. Its Full HD display, IPS panel, eye care features, and versatile connectivity make it an excellent choice for professionals and casual users alike, ensuring a quality viewing experience for any application.
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