Troubleshooting

Symptoms

 

Possible Solutions

Power

TV cannot be

•

If you are using the POWER button of the remote control to

 

switched on

 

switch on the TV, note that button is only use to set the TV to

 

 

 

stand-by mode. Use the Digit 0-9 or CH + / –

 

 

 

buttons to switch on TV.

 

 

•

Check if YES is selected in the REMOTE CONTROL

 

 

 

LOCK feature in SECURITY menu. Select NO to

 

 

 

deactivate lock function (see page 23).

 

 

•

Check if ALL is selected in the KEYBOARD LOCK

 

 

 

feature in SECURITY menu. Select NO to deactivate lock

 

 

 

function (see page 22).

 

 

 

Note: If both REMOTE CONTROL LOCK and

 

 

 

KEYBOARD LOCK feature are activated, use the Setup

 

 

 

Remote Control to go into these two menus to deactivate lock

 

 

 

function.

Sound

No Sound

•

Check if the volume of TV is not at the minimum. Try

 

 

 

pressing the Volume Up button of the remote control to

 

 

 

increase sound.

 

 

•

Check that the mute mode is not on. If mute mode is on, press

 

 

 

the Mute button on the remote control to deactivate mute

 

 

 

mode.

 

 

•

Check AUDIO is not selected in the MUTE feature of the

 

 

 

PROGRAM INSTALL menu (see page 18).

 

 

•

Check that the audio source in the DEFAULT HDMI

 

 

 

AUDIO feature is selected correctly (see page 30).

 

 

 

 

 

Volume level

•

Check the limit setting for the Minimum and Maximum Volume

 

cannot be

 

and re-specify the setting in the MIN VOLUME / MAX

 

increased or

 

VOLUME features in the CONTROL menu (see page 27).

 

decreased

 

 

 

beyond a

 

 

 

certain value

 

 

Remote

TV does

•

Try changing the batteries.

Control

not respond

•

Aim remote control directly at remote control sensor lens on

 

to Guest

 

 

TV and try pressing any button on the remote control.

 

Remote

 

 

•

Check if YES is selected in the REMOTE CONTROL

 

Control

 

 

LOCK feature in SECURITY menu. Select NO to

 

 

 

 

 

 

deactivate lock function (see page 23).

 

 

•

Deselect HM - LINK in the COMMUNICATION feature

 

 

 

(see page 14).

 

 

 

 

Note: The Troubleshooting section is applicable only to TV that is installed as a stand-alone. If TV is connected to an interactive system, the behaviour of the TV will be controlled by the system.

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Philips 32HF5445, 32HF7875 user manual Deselect HM Link in the Communication feature
Page 6 Page 8

32HF7875, 32HF5445 specifications

The Philips 32HF7875 and 32HF5445 are exceptional display solutions designed specifically for commercial environments. Both models offer an impressive array of features, technologies, and characteristics that cater to the needs of businesses, retail spaces, and educational institutions.

The Philips 32HF7875 is a high-performance display that boasts a vibrant 32-inch Full HD screen, ensuring that content is delivered with clarity and sharpness. This model is equipped with Android operating system, allowing users to run a wide range of applications seamlessly. The display supports wireless connectivity, enabling easy content sharing and screen mirroring from various devices such as smartphones and tablets. This functionality is especially useful in collaborative environments where immediate access to information is crucial.

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In summary, the Philips 32HF7875 and 32HF5445 are designed to meet the diverse needs of commercial users. With their high-quality displays, robust features, and versatile applications, both models stand out as reliable options within the realm of professional display technology, enabling effective communication and engagement in various environments.
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