12 Troubleshooting

This section describes commonly-encountered issues and accompanying solutions.

12.1 General TV issues

The TV does not switch on:

•Unplug the mains cord, wait for one minute and plug in the mains again.

•Verify that the mains cord is properly connected and that the mains are powered.

The remote control is not working properly:

•Verify that the remote control batteries are correctly inserted according to the +/- orientation.

•Replace the remote control batteries if they are flat or weak.

•Clean the remote control and TV sensor lens.

The standby light on the TV blinks red:

•Turn off the TV and unplug the mains cord.Wait until the TV cools down before reinserting the mains cord and turning on the TV. If the blinking occurs again, contact our Customer Support Centre.

You forgot your code to unlock channels

Enter ‘0711’ as described in Section 5.7.3 Lock TV channels (Parental Lock).

The TV menu is in the wrong language

See Section 6 for instructions on how to change the TV menu to your preferred language.

12.2 Picture issues

There is sound but no picture:

•Verify that picture settings are correctly set. See Section 5.3.1 Adjust picture settings.

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You receive poor TV reception from an antenna connection:

•Check that the antenna is properly connected to the TV.

•Loud speakers, non-earthed audio devices, neon lights, high buildings or mountains can influence the picture quality.Try to improve the reception quality by changing the antenna direction or moving devices away from the TV.

•Verify if the correct TV system is selected for your region.See Section 6.2 Manually install channels.

•If reception on only one channel is poor, try to fine tune this channel. See Section 6.2.1 Fine tune channels.

You receive poor picture quality from connected devices:

•Check that the devices are connected properly. Also, be sure to assign devices to connectors as described in Section 7.4 Setup devices.

•Verify that picture settings are correctly set. See Section 5.3.1 Adjust picture settings.

The TV did not save my settings:

•Verify that the TV is set to the Home location, which offers you complete flexibility to change settings. See Section 6.4 Change to Shop or Home mode.

The picture does not fit the screen, it is too big or too small:

•Try using a different picture format as described in Section 5.3.3 Change picture format.

•Assign your device to connectors as described in Section 7.4 Setup devices.

12.3 Sound issues

There is picture but no sound from the TV:

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Philips 42PFL3403, 52PFL7803, 52PFL7403, 42PFL7403 Troubleshooting, General TV issues, Picture issues, Sound issues
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32PFL5203, 42PFL7803, 32PFL5403, 47PFL5403, 42PFL7603 specifications

Philips has long been a staple in the television industry, and its range of LED televisions, including the models 32PFL3403, 42PFL3403, 37PFL3403, 37HFL3330, and 47PFL3403, showcases a commitment to quality and innovation. These models deliver impressive picture quality, extensive features, and user-friendly functionality that cater to diverse viewing needs.

One of the standout features across these models is their use of advanced LED backlighting technology. This enhances contrast and brightness, delivering stunning visual effects for movies, sports, and games. Additionally, the 32PFL3403, 42PFL3403, and 47PFL3403 are equipped with Philips’ Pixel Plus HD technology, which enhances the clarity and detail of standard definition content, making it look sharper and more vibrant.

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Philips has also ensured that audio quality matches the impressive visual experience offered by these televisions. With built-in speakers that utilize modern audio technologies, viewers can enjoy rich sound that complements the crystal-clear images, whether watching a gripping thriller or enjoying a lively concert.

Connectivity is another key feature, as these models come with multiple HDMI ports and USB connections. This enables users to easily connect their gaming consoles, streaming devices, and external storage for versatile viewing options. The integration of EasyLink technology allows for simplified control over compatible devices, enhancing user convenience.

The 37HFL3330 model additionally targets professional settings, being designed for use in hotels and public spaces. It includes features such as hotel mode, welcoming guests with personalized signage, and ensuring a consistent user experience across various rooms.

Overall, Philips’ 32PFL3403, 42PFL3403, 37PFL3403, 37HFL3330, and 47PFL3403 televisions deliver an excellent combination of quality, performance, and user-friendly features. With stunning visuals, powerful sound, and versatile connectivity, these models serve as ideal companions for both entertainment and professional environments, solidifying Philips' reputation as a leader in the television market.
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