TROUBLE SHOOTING
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
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No Power | • The power cord is disconnected. | • Plug the power cord into the wall |
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| outlet and unit securely. |
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The power is on, but DVD | • No disc is inserted. | • Insert a disc. (Check that the DVD or au- |
player does not work |
| dio CD indicator in the DVD display is lit.) |
No Picture | • The TV is not set to receive DVD | • Select the appropriate video input mode |
| signal output. | on the TV so the picture from the DVD |
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| player appears on the TV screen. |
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| • The video cable is not connected | • Connect the video cable into the |
| securely. | jacks securely. |
| • The connected TV power is turned off. | • Turn on the TV. |
No Sound | • The equipment connected with the | • Select the correct input mode of the |
| audio cable is not set to receive | audio receiver so you can listen to the |
| DVD signal output. | sound from the DVD player. |
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| • The audio cable is not connected | • Connect the audio cable into the |
| securely. | jacks securely. |
| • The power of the equipment connected | • Turn on the equipment connected with |
| with the audio cable is turned off. | the audio cable. |
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| • The Digital Audio Output is set to | • Set the Digital audio Output to the correct |
| the wrong position. | position, then turn on the DVD player |
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| again by pressing the POWER button. |
The playback picture is poor | • The disc is dirty. | • Clean the disc. |
The DVD player does | • No disc is inserted. | • Insert a disc |
not start playback | • An unplayable disc is inserted. | • Insert a playable disc. (Check the disc |
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| type, color system and Regional code.) |
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| • The disc is placed upside down. | • Place the disc with the playback side down. |
| • The disc is not placed with the | • Place the disc on the disc tray cor- |
| guide. | rectly inside the guide. |
| • The disc is dirty. | • Clean the disc. |
| • A menu is on the TV screen. | • Press the SET UP button to turn off |
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| the menu screen. |
| • The Rating level is set. | • Cancel the Rating function or change |
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| the rating level. |
The Remote Control | • The remote control is not pointed at | • Point the remote control at the remote |
does not work properly | the remote sensor of the DVD player. | sensor of the DVD player. |
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| • The remote control is too far from | • Operate the remote control within |
| the DVD player. | about 23ft (7m). |
| • There is an obstacle in the path of the | • Remove the obstacle. |
| remote control and the DVD player. |
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| • The batteries in the remote con- | • Replace the batteries with new ones. |
| trol are exhausted. |
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